How to fix AirPlay not working after iOS 17 update

By Dave Johnson - Senior Staff Writer
7 Min Read

If AirPlay isn’t working on your iPhone after iOS 17 update, we can help! Our in-depth troubleshooting guide will walk you through a series of possible fixes.

KEY TAKEAWAYS

  • If AirPlay is not working on iPhone after iOS 17 update, Make sure that your AirPlay-compatible devices are turned on and near each other.
  • Check that the devices are updated to the latest software and are on the same Wi-Fi network.
  • Restart the devices that you want to use with AirPlay or screen mirroring.
  • Make sure you are connecting to the correct AirPlay receiver, especially if you own an Apple TV, by renaming the devices to avoid confusion.
  • Consider switching off VPN connections before attempting to stream wirelessly.

Note: Information in this article applies to the iPhone 11 series, 12 series, 13, 14, and 15 series iPhones.

AirPlay is Apple’s technology for streaming media over a local network. Specifically, it lets you stream audio from any iOS device or Mac to any AirPlay-enabled audio system, or video from an iOS device or recent Mac to an Apple TV. AirPlay works over any modern ethernet or Wi-Fi network–The sending and receiving devices just need to be compatible with AirPlay.

Below, I’ll explain what to do if you can’t stream content with AirPlay, mirror the screen on your iOS device or Mac to your Apple TV or smart TV, or have another issue using AirPlay after iOS 17 update.

How to fix AirPlay not working after iOS 17 update

Try these steps. After each step, see if your problem is fixed:

1. Make sure your AirPlay-compatible devices are turned on and near each other

It’s worth noting that both your iPhone and compatible AirPlay receiver must be turned on and unlocked to use AirPlay. When using AirPlay on your Apple TV, ensure the device isn’t in sleep mode by clicking the remote to wake it from sleep.

Since AirPlay typically relies on peer-to-peer discovery, bring them as close to each other as possible to increase the connection strength.

2. Disable Automatic AirPlay to TVs

An iPhone or iPad may automatically AirPlay content to your Apple TV or AirPlay-compatible smart TV every time you use the feature. If this is your problem, you can fix it by going to Settings > General > AirPlay & Handoff > Automatically AirPlay and choose Never.

Doing so shall stop your iPhone from automatically connecting to a nearby AirPlay receiver like your Apple TV whenever you want to cast something on your Mac.

3. Turn Off Airplane Mode

If your still experiencing iOS 17 AirPlay problems, make sure airplane mode is disabled on your devices. Enabling Airplane Mode on an iPhone or iPad turns off all wireless radios except Bluetooth. AirPlay requires both Wi-Fi and Bluetooth, so you’ll need to quit Airplane Mode to use AirPlay.

Open the Control Center on your iPhone or iPad by swiping down from the top-right corner, then touch a little airplane icon to toggle Airplane Mode. Alternatively, go to Settings > Airplane Mode to turn the feature on or off.

4. Switch on Bluetooth

Bluetooth must be enabled on both ends to allow the sender and receiver to discover each other. You can turn on Bluetooth on an iPhone and iPad in a couple of ways.

One way is to pull down from the top-right corner and enable the Bluetooth toggle in the Control Center. Alternatively, you can go to Settings > Bluetooth on your iPhone and use the toggle to enable the feature.

5. Make sure your iPhone is connected to the same Wi-Fi network as the AirPlay receiver

Both your iPhone and the AirPlay receiver (your Apple TV, Mac, or smart TV) need to be connected to the same Wi-Fi network for AirPlay to work. Check this on your various devices if you’re having trouble getting things working.

To check what network you’re currently using on your iPhone, launch the Settings app, then tap Wi-Fi to view the current network name.

An iPhone showing the Wi-Fi screen. There's a blue a checkmark next to the Wi-Fi network's name.  

To check the Wi-Fi network you’re connected to on your Apple TV, launch the Settings app, scroll down, then click Network.

To check what network you’re currently using on your Mac, launch System Settings then click Wi-Fi.

You should check if your smart TV or another receiver (like a Roku) is also using the same network using the device settings menu.

Tip: If your AirPlay receiver uses an Ethernet connection, be sure to connect it to the same router that creates your home’s Wi-Fi connection.

6. Make Sure You’re Connecting to the Right Receiver

Are you sure you connected to the correct receiver? This is mostly a problem with the Apple TV since all Apple TV units are labeled "Apple TV" out of the box. If I had $1 for every time someone who lives nearby had tried to connect to my Apple TV either by mistake or on purpose I’d probably have enough money for a month of AppleTV by now.

The easiest remedy for this is to rename your Apple TV by going to Settings > General > About > Name. You can do the same for your Mac by going to System Settings > General > About > Name, though you probably won’t have this issue since your Mac should have the same unique label from when it was first set up, for example, "Dave’s MacBook Pro".

7. Change Your AirPlay Receiver Permissions

You may think that AirPlay is not working after iOS 17 update, however, the problem is with your receiver and not your iPhone. For an AirPlay receiver to function as a host, it must be set up accordingly. You’ll need to make sure that "AirPlay Receiver" is enabled on your Mac, Apple TV, smart TV, or other AirPlay receiver and that permissions are set accordingly.

On a Mac, venture into System Settings > General > AirDrop & HandOffand turn on the AirPlay Receiver setting on the right.

On an Apple TV, venture into Settings > AirPlay and HomeKit.

On a smart TV or another device, you’ll need to venture into your device settings.

8. Disconnect From VPN on Source and Receiver

VPNs can cause all sorts of issues with AirPlay. If you’re going to attempt to stream wirelessly to a TV, Mac, smart TV, or another receiver, you should disable any VPN connections on either device before you begin. You should be able to avoid this problem if you have a VPN router that encrypts all of your network traffic, since individual device settings seem to be to blame.

To disable VPN on iOS and iPadOS, follow the steps below:

  1. Unlock your iPhone and open Settings.
  2. Scroll down and tap General.
  3. Look for VPN & Device Management further down the menu and tap it.
  4. Tap VPN. If your VPN is active, you’ll see its status as Connected.
  5. To deactivate the VPN, simply tap the toggle switch next to the VPN’s status. Once turned off, the status will change to Not Connected.

To disable VPN on macOS, follow the steps below:

  1. Hit the Apple icon at the top left corner of your screen.
  2. Open System Settings.
  3. Click the VPN icon on the left-hand side panel.
  4. Select the VPN connection you want to disconnect.
  5. Click the Disconnect button.

To disable a VPN on your router, follow the steps below:

  1. **Find your router’s IP address: **This is usually printed on a sticker on the router itself. You can also usually find it by opening a command prompt on your computer and typing ipconfig. The IP address of your router will be listed under the Default Gateway heading.
  2. Open your router’s configuration page: In your web browser, enter your router’s IP address into the address bar. You will then be prompted to enter your router’s username and password. If you don’t know these, you can usually find them on the sticker on the router itself.
  3. Find the VPN settings: The location of the VPN settings will vary depending on your router’s model. However, it is usually located in the Advanced or Security section of the router’s configuration page.
  4. Disable the VPN: Once you have found the VPN settings, look for a toggle switch or button that says something like** Disable VPN**. Toggle the switch to the **Off **position to disable the VPN.
  5. Save your changes: Once you have disabled the VPN, click the Save button to save your changes.
  6. Reboot your router: Once you have saved your changes, you will need to reboot your router for the changes to take effect.

Once you’ve completed these steps, the VPN will be disabled on your router and all devices connected to it.

9. Toggle Wi-Fi On and Off

Another potential quick fix for iOS 17 AirPlay problems is to disconnect from the current Wi-Fi network and reconnect again which you can do by toggling Wi-Fi on and off on both your source and receiver.

On an iPhone or iPad you can do this by swiping down from the top-right corner of the screen and disabling Wi-Fi then re-enabling it again in Control Center. You can do the same in Control Center for Mac by clicking on the "Wi-Fi" toggle under Control Center in the top-right corner of the menu bar. On an Apple TV and many other receivers, you’ll need to turn the device off and on again (simply unplug it from the wall).

10. Restart Your Devices

If AirPlay is still not working on your iOS 17 device, go ahead and restart any devices you wish to use with AirPlay.

  • To restart your iPhone, go to Settings > General > Shut Down. Press and hold the side button to turn it back on.
  • To restart your Apple TV, go to Settings > System > Restart.
  • To restart your Mac, click the Apple menu and choose Restart. On a Mac, click on the Apple logo then choose "Restart" and your computer will reboot.

If AirPlay isn’t working on your smart TV you can also try restarting to fix the problem. Since most smart TVs and set-top boxes don’t fully turn off (instead staying in standby mode), the easiest way to do this is to unplug your TV from the wall, wait 30 seconds, then plug it in and try again.

You may also want to try restarting any network equipment that may be causing the problem, including routers and wireless extenders.

11. Install Pending Software Updates

iOS, macOS, tvOS, and other firmware updates may fix problems with AirPlay. Here’s how to update your devices:

  • To update your iPhone or iPad: head to Settings > General > Software Update.
  • To update your Mac: head to System Settings > General > Software Update.
  • To update your Apple TV: head to Settings > System > Software Updates > Update Software.
  • To update your HomePod: head to Home app > More (…) > Home Settings > Software Update.

Smart TVs and other receivers also receive software updates over the internet. Whether it’s a Roku TV, Samsung, LG, TCL, Vizio TV, or another brand, you’ll need to dig into settings menu to find this option.

Conclusion

It can be frustrating when AirPlay stops working after installing iOS 17 update on your iPhone. Trying out the tips outlined above should fix your iOS 17 AirPlay problems. If not, it’s probably time to contact Apple Support for further help.

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By Dave Johnson Senior Staff Writer
Dave Johnson is a staff writer for GeeksChalk based in New Jersey. He covers news, how-tos, and user guides for iPhone, iPad, Mac, and Apple Watch.
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