We make every effort to ensure that our Editorial staff verify every piece of information on GeeksChalk.
Our editors, writers, and contributors test products and services in the real world. We never rely on third-party instructions, manuals, or manufacturer/provider knowledge base content as first-hand information when creating how-to articles.
Typically, if our expert doesn’t already own a product or subscribe to a service they’re creating a how-to for, they purchase it. On rare occasions we’re provided an early look at a product or service and may receive access to it for free but we promptly return the product or cancel the service as soon as we’re done creating the instructions.
When creating troubleshooting content, a special type of how-to article, we primarily rely on the extensive skillset and specific product/service experience of a select few of our experts who work as tech support professionals. We require this kind of expertise because real-world experience working through problems means the best possible article to help you solve a problem.
We spend many hours researching and writing each how-to article, then more time in the editing and other reviewing phases, and then several more hours over time as we keep them updated. All of this ensures that you’re reading the most accurate, up-to-date, and easy-to-follow how-to on the topic online.
We welcome our readers’ participation in our ongoing commitment to accuracy and fact-checking. If you believe we have published a factual error in any of our content, please let us know and we will investigate and take appropriate corrective and/or updating measures. To report a possible error of fact, please email us at [email protected] and let us know.