iPhone 18 Pro Freezes and Stops Responding? Here’s the Fix

When your iPhone 18 Pro or iPhone 18 Pro Max freezes and stops responding, force restart it and check for a faulty app.

By Kevin Shaw - Editor
2 Min Read

You may experience that your iPhone 18 Pro has become unresponsive. When your iPhone freezes, it will not respond to any input (e.g., screen tapping, pressing buttons etc). This short article provides recommendations to help resolve this problem.

Some of the symptoms include:

  • iOS stops responding
  • Nothing moves on the iPhone’s screen
  • Buttons do not work

This is an important issue. If your iPhone freezes or locks up while you are in the middle of working, it will affect your productivity. Thus you will want to do some basic troubleshooting. Following the tips below will help you unfreeze your iPhone.

What to do when your iPhone 18 Pro freezes or locks up

If your iPhone freezes while you are using it, you can force restart your iPhone. Do not worry, this action does not delete anything. Here is how:

  • Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.

    An illustration of iPhone with arrows pointing to the side button on the upper right and the volume up and volume down buttons on the upper left.

If your iPhone keeps freezing while you are using, you may want to find out what is causing it. So the big question is why your iPhone freezes and how you can address this problem. Here is how:

Check for faulty app

Certain apps can be one of the factors that can trigger this iPhone freezing issue. I used to have a game on my iPhone that was causing this whenever I use this app. If you notice a single app giving you this type of problems, you may want to do a few things. One of them is to check if there is an update for this particular app. This update may fix your problem. To figure this out, open the App Store on your iPhone, tap your picture, and then tap App Updates. After updating, if you are still having this problem, now, you may want to remove the particular app. To remove it, touch and hold the app, tap Remove App, tap Delete App, then tap Delete to confirm.

Too many apps open

It may be that too many apps are running in the background. This may slow down your iPhone’s memory and processing power and cause your iPhone to stop functioning. Quit (shut down) apps. Here is how:

  • Swipe up from the bottom of the screen and pause.
  • This action will bring up the fast app switcher

    The App Switcher. Icons for the open apps appear at the top, and the current screen for each open app appears below its icon.

  • Then swipe up on the app cards. Note that this does not remove any app data. Note you can swipe from left-to-right or right-to-left to navigate.

Update your iPhone 18 Pro

Some bugs may cause your iPhone to freeze up. And Apple releases updates often to fix these bugs. So make sure that your iPhone is running the latest version of the iOS software. You can update your iPhone easily by going to Settings > General > Software Update.

Turn off some features

Some of the iOS features may be slowing down your iPhone. Especially Background App Refresh and Automatic Downloads. Try disabling these features to see if this fixes your problem. Here is how:

  • On your iPhone 18 Pro, go to Settings > General > Background App Refresh and toggle this off.
  • On your iPhone, go to Settings > Apps > App Store > and toggle off App Updates.

Charge your iPhone 18 Pro

When your iPhone is low on battery, iOS will try to increase performance by minimizing some system operations. This may cause your iPhone to freeze. Simply charge your iPhone. First connect your iPhone to the USB cable, and then plug into a power outlet.

Not enough space?

How much free data storage space is left on your iPhone? When your iPhone is low on free space, your iPhone may not function properly. Go to Settings > General > iPhone Storage to check your usage. Find the apps that take up the most space. You may want to remove them. You may also want to delete the apps you do not need or want. You may also want to transfer your photos or videos to your computer to free up space.

Editor
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Kevin Shaw is a seasoned tech journalist based in Los Angeles with a penchant for all things Apple. He started writing about Apple products in 2007 and it's been a love affair ever since. He has spent over a decade testing and writing about iPhones, iPads, Macs, and other Apple products. In his spare time, he likes nothing more than catching up with the latest news and sports podcasts on the beach.
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