Text Messages Are Disappearing from iPhone 18 Pro? Fix

It seems that some users are experiencing this problem. The problem is that the Messages app stops working properly for some users after updating their iPhone 18 Pro or iPhone 18 Pro Max to the latest iOS software version or after restarting their devices. More specifically, here are some of the symptoms that users are having:

1. The Messages app is only showing a blank, white screen, meaning all messages (text – SMS- and iMessages) seem to have disappeared and gone; however, the red number badge still indicates that there are new messages.
2. Unable to send and receive new messages
3. The send (green or blue) arrow button is not working
4. Text message notifications and previews on the lock screen seem to be working

Text messages disappeared from iPhone 18 Pro?

Use these steps if the Messages app stops responding, or you encounter a problem while trying to access your messages. After each step, please check to see if your issue is resolved.

1. Restart your iPhone 18 Pro. You may do so by going to Settings > General > Shut Down, then dragging the slider. Once it has turned off, press and hold the side button until you see the Apple logo.
2. Force restart your device. Read this article to learn how you can do this.
3. Turn on Airplane Mode and wait a few seconds and turn it back off.
4. Go to Settings > Apps > Messages, then tap Keep Messages below Message History and check which option is selected. Apple notes that if you choose an option other than Forever, your conversations, including all attachments, are automatically removed once the time period elapses. To keep your conversations, select Forever. Note too that if you use Messages in iCloud, deleting a message or conversation on your iPhone deletes it from all your devices where Messages in iCloud is turned on.
5. Go to Settings > Apps > Messages and turn off iMessage. Restart your iPhone, then turn iMessage back on.
6. Update your device to the latest version of iOS. You can do that wirelessly by going to Settings > General > Software Update.
7. The last option is that you do a Factory Reset on the iPhone and restore from a recent backup file, if you still have this problem. Here is how:
   1. Before you do anything, make sure that you have a backup file. You can check this by going to Settings > [your name] > iCloud > iCloud Backup, then tapping your iPhone (This iPhone). Apple says you can view details about iCloud backups there, such as the last backup.
   2. If you want, especially if you do not have any backup, you can back up your device. Go to Settings > [your name] > iCloud > iCloud Backup and then tap Back Up Now.
   3. Now you have a backup file, simply go to Settings > General > Transfer or Reset iPhone, then tap Erase All Content and Settings. Simply follow the instructions. Make sure that you select Restore from iCloud Backup.