This article lists several tips that you may try when you have no audio on turn-by-turn directions in Apple Maps on the iPhone 18 Pro or iPhone 18 Pro Max. Apple Mapsās voice directions make navigation easier by letting you hear traffic alerts, where to turn, which exit to take, and what is the speed limit. A lot of users have complained that Apple Maps does not have sound when providing directions.
Is the Maps app muted?
This is the first step you should check. It is possible that unknowingly you muted the voice for spoken directions. This happened to me too. You can simply unmute to bring back the sound.
When you start navigation, an Audio Control button will appear. There are in fact three options for turning on and off spoken directions:
- You can mute all directions. Ensure that this is not selected.
- You can mute all directions, except for alerts and hazard.
- You can enable spoken directions.
Check your audio settings for turn-by-turn directions
I recommend updating your iPhone 18 Pro to the latest version of iOS. Updating may help you resolve this. You can check your version (and update) by simply going to Settings > General > Software Update.
On your iPhone 18 Pro, go to Settings > Apps > Maps > Spoken Directions. There are three settings here:
- Directions Pause Spoken Audio
- Directions Wake Device
- Directions on Radio
You may want to review your settings to see if they are causing the issue.
Restart
If you are still having this sound problem, simply restart your iPhone 18 Pro. Restarting may fix your Apple Maps problem.
- Press and hold the volume up (or volume down) button and the side button together.
- Slide to power off screen will appear. Release the buttons when you see this screen.
- Drag the slider.
- Wait 30 seconds.
- Press and hold the side button. You will see the Apple logo. Release the side button.
Delete and reinstall
If restarting does not fix it, the next step is to delete the Maps app from your iPhone and then reinstall it. Even though Apple Maps is one of the built-in apps, you can remove it. Here is how:
- On your iPhone screen, find the Apple Maps app icon.
- Touch and hold the app until a menu appears.
- From the menu, select Remove App.
- A popup will appear, select Delete App. You will need to tap Delete again to confirm.
After deleting, restart your iPhone 18 Pro. After restarting, reinstall the app:
- On your iPhone, open the App Store app.
- Tap Search.
- Enter āApple Mapsā in the search field.
- Tap the cloud icon to download and install it.
After reinstalling, open Apple Maps and test it.
Reset settings
There are two resets I will recommend to fix this. We will try the first one and if that does not fix it, then we will do the other.
The first one is to reset āLocation & Privacyā. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Location & Privacy. Then follow the onscreen instructions.
If resetting the location and privacy option does not help you, the next reset is āReset All Settingsā. This will erase all of your settings. But your data, content or media will not be deleted. On your iPhone, go to Settings > General > Transfer or Reset iPhone > Reset and follow the onscreen instructions. After completing the steps, open the Maps app to see if you have fixed the problem.
