Several users have said that the Snapchat app keeps crashing or freezing on the iPhone 18 Pro. More specifically, users have reported three similar problems:
- Snapchat won’t open, it crashes immediately after launching the app.
- The app suddenly closes for no reason while using.
- The app crashes when trying to send videos.
A lot of users use Snapchat. It can be very annoying when you are using Snapchat and it suddenly stops and you are not able to send or receive messages over Snapchat.
There can be several reasons for this problem. You may experience this problem when your Internet connection is slow or unstable. The lack of available storage space on your iPhone may also cause this. And lastly, you may run into this problem when your iPhone’s internal memory is loaded heavily with other apps. Following the steps below will address these issues. This article explains how you can fix it if Snapchat does not work as expected. Try these steps in order until your problem is fixed.
Restart the app
Close and reopen Snapchat. Here is how:
- Force quit the app. Go to the Home Screen and then swipe up from the bottom of your iPhone’s screen. This will reveal your recently used apps. Find Snapchat (you may swipe left or right) and then swipe up on the app.
- And then try to open Snapchat to see if it is working now.
Update your iPhone 18 Pro and Snapchat
- Update your device to the latest version of iOS. You can check for updates by going to Settings > General > Software Update.
- And ensure that you are using the latest version of Snapchat. You can update your apps manually or automatically. You can manually update Snapchat by opening the App Store app (App Store > your profile icon > App Updates). Alternatively, you can turn on App Updates by going to Settings > Apps > App Store.
Restart
Restart your iPhone 18 Pro. Restarting is a simple but effective way to fix this problem. Here is how you can do this:
- Simultaneously press and hold the side button and either volume button until the sliders appear, then drag the Power Off slider.
Delete Snapchat and then reinstall
Delete the Snapchat app and then download and install again. Please note that data stored in the app may be lost. Here is how:
- On your Home Screen, touch and hold the Snapchat icon. Tap Remove App, tap Delete App, then tap Delete to confirm.
- Restart your iPhone.
- Then open the App Store app, find Snapchat and download again.
Force restart
If you are still having this problem, try force restarting your iPhone 18 Pro. Here is how:
- Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.
If you are still having issues, you may want to contact Snapchat.
