iPhone 14 Pro Camera Not Working? Here’s How to Fix It

By Dave Johnson - Senior Staff Writer
5 Min Read

The iPhone 14 Pro offers advanced features, sleek design, and outstanding camera quality. However, several users have reported that their iPhone 14 Pro camera is not working properly. This can be frustrating, especially if you need to capture a moment or take a photo urgently. In this article, we will guide you on how to fix the camera not working on your iPhone 14 Pro.

iPhone 14 Pro and iPhone 14 Pro Max are shown in close-up form from the top.  

Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.

The biggest change to the iPhone 14 Pro camera is the addition of a new 48-megapixel quad-pixel main sensor that Apple says enables better photos and new features like an additional 2x telephoto for a total of four zoom options. While the main camera is obviously the main star of the show, Apple says that all the cameras have received a boost in low-light performance thanks to a new Photonic Engine. Despite off all these improvements, it is not uncommon for users to experience problems with their iPhone 14 Pro camera, such as crashing, freezing, or blurry images. These issues can be frustrating and may prevent you from capturing important moments.

It is important to understand the common causes of these problems and know how to troubleshoot and resolve them quickly. In this article, we will explore the reasons why your iPhone 14 Pro camera is not working, crashing, freezing, or producing blurry images and show you how to fix the issue.

Why is iPhone 14 Pro Camera not working?

There are several reasons why your iPhone 14 Pro camera may not be working properly. Here are some of the main reasons:

  • Software issues: This is a common reason why your iPhone 14 Pro camera is not working. It could be due to an app issue, an iOS bug, or a glitch in the camera app itself.
  • Physical damage: If your iPhone 14 Pro camera is physically damaged, it may not work properly. This could be due to a cracked lens, water damage, or other physical damage.
  • Low storage space: If your iPhone 14 Pro is running low on storage space, it may not be able to save photos or videos taken by the camera.
  • Outdated software: If you have an outdated version of iOS, it may not be compatible with the camera app.
  • Blocked lens: If there is dirt or debris on the lens, it may affect the quality of the photos or videos taken by the camera.
  • Hardware issues: If there is a hardware issue with your iPhone 14 Pro, such as a faulty camera sensor, the camera may not work properly.

If your iPhone 14 Pro camera is not working, try the solutions below until your problem is fixed.

How to fix iPhone 14 Pro Camera not working issue

1. Force Close Camera App

If your iPhone 14 Pro camera is not working, it could be due to a software glitch in the camera app. Force closing the app and restarting it might help. To force close the camera app, follow these steps:

  1. Swipe up from the bottom of the screen to open the App Switcher.
  2. Swipe left or right to locate the Camera app.
  3. Swipe up on the Camera app to force close it.
  4. Wait a few seconds and then open the Camera app again.

2. Restart your iPhone

Another simple solution to fix the camera not working on iPhone 14 Pro problem is to restart it. This will help clear any software glitches that might be causing the problem. To restart your iPhone, follow these steps:

  1. Press and hold the Side button and either of the volume buttons on your iPhone until you see the ”Slide to power off” option.
  2. Drag the slider to the right to turn off your iPhone.
  3. Wait for a few seconds and then press and hold the Side button again until the Apple logo appears on the screen.
  4. Release the button and let your iPhone restart.

3. Take off the case from your iPhone

Some cases (especially the ones that lacks precise cutouts) are known for blocking iPhone’s cameras. Consequently, your iPhone 14 Pro camera either will not work properly or face miscellaneous issues. Therefore, take off the case and then try to use your iPhone camera to check if it has resolved the issue.

4. Check for iOS Updates

If restarting your iPhone 14 Pro doesn’t fix the camera issue, the next step is to check for updates. Apple regularly releases updates to fix bugs and improve the performance of their devices. To check for updates, follow these steps:

  1. Go to Settings on your iPhone.
  2. Scroll down and tap on General.
  3. Tap on Software Update.
  4. If an update is available, tap on Download and Install.

5. Clean the Camera lens

Sometimes, the camera lens might be dirty, and that can cause the camera to malfunction. Use a microfiber cloth or lens cleaning kit to clean the camera lens gently.

6. Check Camera Restrictions

If you have set up camera restrictions on your iPhone 14 Pro, it can prevent the camera from working. To check camera restrictions, follow these steps:

  1. Go to Settings on your iPhone.
  2. Scroll down and tap on Screen Time.
  3. Tap on Content & Privacy Restrictions.
  4. If the feature is turned on, tap on Allowed Apps.
  5. Make sure the Camera app is turned on.

7. Reset All Settings

If none of the above solutions work, resetting all settings on your iPhone might help. This will revert all settings to their default state, including camera settings. To reset all settings, follow these steps:

  1. Go to Settings on your iPhone.
  2. Scroll down and tap on General.
  3. Tap on Transfer or Reset iPhone.
  4. Tap on Reset.
  5. Tap on Reset All Settings.

8. Perform a DFU Restore

If none of the above solutions work, performing a DFU restore might help. DFU stands for Device Firmware Update, and it’s a type of restore that erases and reloads every line of code on your iPhone.
Note: Performing a DFU restore will erase all data and settings on your iPhone, so make sure you backup your data before proceeding. This is a drastic solution and should only be attempted as a last resort.

To perform a DFU restore, follow these steps:

  1. Connect your iPhone 14 Pro to your computer with a Lightning cable, then open Finder in macOS Catalina and later or iTunes for PCs/macOS Mojave and earlier.
  2. Press and quickly release the volume up button.
  3. Press and quickly release the volume down button.
  4. Press and hold the side button for 10 seconds
  5. While continuing to hold the side button, press and hold the volume down button for 5 seconds
  6. Let go of the side button and continue holding the volume down button for an additional 10 seconds
  7. There is no computer icon when entering DFU mode – when you’ve properly entered it, your iPhone display should stay black. If the Apple logo appears, you did not perform the process correctly
  8. Follow the prompts on your computer to complete the device firmware update.

9. Check for Physical Damage

Sometimes the camera not working on iPhone 14 Pro issue might be due to physical damage. Check for any scratches or cracks on the camera lens or the iPhone screen. If you notice any physical damage, take your iPhone to an authorized service center for repairs.

10. Contact Apple Support

If none of the above solutions work, it’s time to contact Apple support. Apple has excellent customer service, and they will guide you through the steps to fix your iPhone 14 Pro camera not working issue. You can contact Apple support through their website, phone, or inperson at an Apple store.

Conclusion

If your iPhone camera is not working, don’t panic. Follow the above steps to try and fix the issue. Remember to always keep your iPhone updated and free up storage space regularly to avoid software glitches. If none of the above solutions work, contact Apple support for further assistance.

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By Dave Johnson Senior Staff Writer
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Dave Johnson is a staff writer for GeeksChalk based in New Jersey. He covers news, how-tos, and user guides for iPhone, iPad, Mac, and Apple Watch.
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