Several users have reported that Apple TV app is not working properly and giving the following error message:
āTVā isnāt available right now. Check your Internet connection and try again.
Some users have said that they see this error when they attempt to watch downloaded titles offline.
You can watch the TV app when you do not have an Internet connection by downloading movies or TV shows on the TV app to watch later.
Are you not able to access your TV app to watch your downloaded content on your iPhone 18 Pro? If you are having this problem, then this article is for you:
iPhone 18 Pro
If you see this error on your iPhone, here is how you can troubleshoot:
First thing you should do is to check if your content is downloaded on your device by going to Settings > General > iPhone Storage > TV. You can see your downloaded items here. If it is missing, you can redownload again.
Please try each step until your issue is fixed:
- Enable Airplane Mode, wait a few seconds and then disable it (Settings > Airplane Mode)
- Please follow these steps:
- On your device, close all apps. Swipe up from the bottom of your screen to the middle, this will reveal the most recently used apps.
- Swipe up on the apps to close. Close all of them.
- Now on your device, tap Settings > [your name] > Media & Purchases > Sign Out.
- Now restart your device.
- And go to Settings > [your name] > Media & Purchases and sign back in.
- Now open the TV app and try again.
- On your device, close all apps. Swipe up from the bottom of your screen to the middle, this will reveal the most recently used apps.
- Please follow the steps below:
- Make sure your device is connected to a Wi-Fi network
- Open the TV app
- Now turn Wi-Fi off (note that you can control Wi-Fi from Control Center)
- And check the TV app again if it is working.
- Follow the steps below:
- Make sure that your device is connected to a Wi-Fi network
- Go to Settings > [your name] > Media & Purchases
- Tap Sign Out
- Restart your iPhone 18 Pro
- Now go to Settings > [your name] > Media & Purchases and sign in using your Apple Account and password
- Open the TV app
- Turn off Wi-Fi and Turn on Airplane Mode
- Open the TV app again. Now it should work offline.
- Restart your router and modem.
- Update your iPhone 18 Pro. You can do that wirelessly by going to Settings > General > Software Update.
You could also let Apple know your issues by leaving feedback. If you need more support, you can always contact Apple Support.
