Several users have reported that they are unable to set up Apple Pay. Users have further said that they get the following error message when they attempt to add their credit, debit, or prepaid cards to their iPhone 18 Pro or iPhone 18 Pro Max. The error message says:
Could Not Set Up Apple Pay. An error occurred while setting up Apple Pay.
The error pop up also displays an OK button to dismiss the error. Apple Pay is a secure and convenient way to pay in stores, restaurants, within apps, on the web. There are a lot of places that accept Apple Pay.
This is an important problem. Because unless you fix it, you will not be able to add cards to Wallet to use with Apple Pay. This error will not let you finish setting up Apple Pay. If you are having this problem also, please try the following tips. In this article, we list several tips to resolve this issue.
Before you do anything, there are three simple steps you can take. The first one is to make sure that your iPhone 18 Pro is running the latest version of iOS. If needed, update to the latest version of the software and then try again.
Furthermore, the second one is that you should check the Apple system status page before trying the steps below. There could be an outage for the Apple Pay service. Outages can cause these types of errors. This page will let you see if Apple Pay is working or not due to outages. This page will further let you view updates from Apple.
And lastly restart your iPhone 18 Pro. Simply restarting your device may fix your problem.
If you are still having this problem, please try the steps below in order. Make sure to check your device after each step to see if Apple Pay is working.
1. Check your Internet connection. Make sure that your iPhone 18 Pro is connected to the Internet. Open Safari (or any other browser) on your machine and then try to visit a website, like apple.com; if nothing loads, that means that you may have connection issues. If this is the case, please try the following steps:
- Restart your Wi-Fi router/modem. Simply unplug it from its power outlet, wait 30 seconds and then re-plug it.
- Make sure that your device is not too far from your Internet router.
- Turn off Wi-Fi on your device and wait for 30 seconds and then turn it on again.
- You may also want to contact your service provider (e.g., Comcast, Xfinity, etc) for more help.
- Restart your iPhone 18 Pro.
- If you are still having issues try to reset network settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings on your iPhone. Please note that resetting your network settings will delete all of your network settings such as your saved Wi-Fi passwords etc.
2. Sign out of your Apple Account and back in. Follow the steps below:
- iPhone: Settings > [your name] > Sign Out. You will need to enter your Apple Account password.
Then follow the same steps to sign back in.
3. Ensure your Apple Account country or region is correct. There are two region settings you need to check: (1) your deviceās region (2) Apple Account region. Please check and ensure that these settings are correct and if not, correct them. If the current settings are correct, re-select the same region again. For example, if your region was the United States, set it to the United States again (select another country first, e.g., Canada, and then reselect the United States). Here is how:
- Device region:
- iPhone: Settings > General > Language & Region.
- Apple Account:
- iPhone: Settings > [your name] > Media & Purchases > Country/Region.
- You can also do this by going to the Apple Account website. Simply go to this page, sign in and find the Country/Region menu.
So you have tried everything listed above and none of these suggestions could fix your issue, then you may want to contact Apple Support. You may also want to contact the card issuer for further support.
