YouTube App Not Working on iPhone 18 Pro? Here's the Fix

Several iPhone 18 Pro users have said that the YouTube app is not working and the app shows a blank page when trying to load a video on the YouTube app on the iPhone. They see the following error notification:

Error loading. Tap to retry

This error screen also shows a punctuation mark (!). You may also see a very similar error message saying “Error while loading”. See ‘Something Went Wrong, Tap to Retry’ YouTube Error on iPhone 18 Pro. This article explains what you can do if you face this problem. This is an important problem because it will prevent the YouTube app from playing videos.

There could be several reasons why you may experience this YouTube problem.

Internet problems. The quality of your home or cellular network can cause this problem. A bad internet connection can greatly affect how the YouTube app functions.

By following the steps below, you can address these issues.

YouTube app fixes:

Follow the steps below until you resolve your problem.

1. Restart the YouTube app.

Simply quit the app and then reopen it. Here is how you can quit the YouTube app:

Open the app switcher screen. Here is how you can open this screen:
- Swipe up from the bottom of your screen and pause in the middle of the screen.
Find the YouTube app’s preview icon, you can swipe left or right.
Swipe up on the icon.
Then open YouTube again to see if it is working now.

2. Restart your device.

Simple but effective. Simply restart your iPhone 18 Pro. Here is how:

Simultaneously press and hold the side button and either volume button until the sliders appear, then drag the Power Off slider.

3. Update the YouTube app.

It is possible that the YouTube app is not working because the app requires an update. Ensure that you are using the latest version of the app. You can check this by opening the App Store app on your iPhone.

4. Update your iPhone 18 Pro.

Ensure that you are using the latest version of the iOS. You can check for updates and update your device by going to Settings > General > Software Update.

5. Check your connection.

Make sure that your iPhone has a Wi-Fi connection or a cellular-data connection. If your connection is bad, you can try:
- Restart your Wi-Fi router/modem. You can do so by unplugging the power cord from the modem and the router, waiting 30 seconds, and then plugging the cord back in.
- You can reset your network settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Please note that this will erase your network settings such as your VPN settings, Wi-Fi passwords, etc.
If you’re trying to use the YouTube app over cellular, make sure that Use Cellular Data is on for YouTube. You can check this by going to Settings and tap Cellular or tap Mobile Data.

6. Delete and reinstall the app again.

Delete the YouTube app, restart your device and then install again. Here is how:

Go to your Home Screen.
Touch and hold the YouTube app icon.
Tap Remove App, tap Delete App, then tap Delete to confirm.
Now restart your iPhone.
After restarting, go to the App Store, find the YouTube app and download and then install again.
Test again.

7. Use Safari or another browser.

If none of the above steps work and if you are still having this problem, there is not much left to do. There are only two options left: