How to Fix Call Waiting Not Working on iPhone 14 Pro Issue

By Dave Johnson - Senior Staff Writer
2 Min Read

Call waiting can come in handy when you’re on a call, and someone tries to call you. This feature notifies you when you’re getting another incoming call during an active phone call. In this article, we’ll explain how to fix iPhone 14 Pro call waiting not working issue – step-by-step.

iPhone 14 Pro and iPhone 14 Pro Max are shown in Deep Purple.

When Call Waiting is working correctly, your iPhone 14 Pro will alert you of another incoming call and will give the option of placing the present caller on hold to answer the other call. If your iPhone 14 Pro Call Waiting is not working properly, follow the steps below to fix the issue.

How to fix call waiting not working on iPhone 14 Pro issue

Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.

Enable Call Waiting on your iPhone 14 Pro

Sometimes you may need to activate the function yourself to hear if calls are waiting or not. In many cases, it is already activated as a default choice directly in the phone. But sometimes you need to go to your settings and activate call waiting yourself to ensure you don’t miss any important calls. If you are unsure, you can always double check by following the steps below:

  1. Go to Settings.
  2. Tap Phone.
  3. Select Call Waiting to see if it is activated or not.


  • Use the code *#43# to see if this is enabled on your iPhone.
  • To activate the call waiting status, dial *43#.
  • Dialing #43# deactivates the call waiting status.

Use this code to avoid missing notifications if you get an important call while you’re already on a call.

Refresh Call Waiting on your iPhone 14 Pro

Tap on the Settings app. Then go to Phone. There you will then find the call waiting option, click Call waiting and turn off the selection. . Wait a few seconds. Then turn on again.

Force Restart your iPhone

The next step is to force restart your device if iPhone 14 Pro call waiting still isn’t working. Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Update iOS

Apple regularly releases iOS updates to improve your iPhone’s performance, fix bugs, and roll out new features. To see if a new iOS update is available, go to Settings > General > Software update.

Reset Network Settings

If none of the above steps worked, it’s possible that the issue has to do with your network settings. To reset these settings, go to Settings > General > Transfer or Reset iPhone > Reset > Reset network settings. However, bear in mind that resetting your network settings will erase all saved settings such as WiFi passwords, VPN settings and the like.

Reset all settings

It’s time to reset all settings if call waiting is not working on your iPhone 14 Pro. Resetting all your iPhone settings will restore all of its settings to factory defaults. By restoring these settings to factory defaults, we may be able to fix a software problem by completely erasing it from your iPhone. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

Contact your Carrier

If Call Waiting is not showing in your Settings, then you need to contact your carrier to see if you have the Call Waiting feature as a part of your cellular plan.

Contact Apple Support

If the above troubleshooting steps didn’t fix your iPhone 14 Pro call waiting problem, you may want to contact Apple Support for further help.

Call Waiting not working on iPhone 14 Pro: fixed

We hope the above tips fixed your problem and your iPhone 14 Pro Call Waiting Feature is working again. Next time your iPhone 14 Pro call waiting is not working properly, you’ll know how to fix the problem! If you have any questions or comment about your iPhone, drop a comment and let us know.

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By Dave Johnson Senior Staff Writer
Dave Johnson is a staff writer for GeeksChalk based in New Jersey. He covers news, how-tos, and user guides for iPhone, iPad, Mac, and Apple Watch.
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