CNN is one of the most popular news networks in the world, providing up-to-the-minute news coverage and analysis across a wide range of topics. Their mobile app is a great way to stay informed on the go, but sometimes users may encounter issues with the app not working properly. In this article, I’ll explain why CNN app is not working on your iPhone 14 and guide you through the steps to fix the problem.
Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.
Why is CNN app not working on iPhone 14?
Outdated App Version
One of the most common reasons why CNN app is not working on your iPhone 14 is an outdated app version. If the app hasn’t been updated in a while, it may not be compatible with the latest iOS version.
Poor Network Connection
If you have a poor network connection, the CNN app may not be able to load properly. This can result in slow loading times or the app not working at all.
Corrupted App Data
Corrupted app data can also cause the CNN app to stop working on your iPhone 14. This can happen if the app was not installed properly or if there was an issue during an app update.
iOS Compatibility Issues
If your iPhone 14 is running an older version of iOS, the CNN app may not be compatible with it. To fix this issue, you should check for any available iOS updates and install them if necessary.
Software glitch
If the CNN app keeps crashing on your iPhone 14, it may be due to a software glitch or bug.
Server Issues
Sometimes, the CNN app may not work on your iPhone 14 due to server issues on the app’s end. This can happen if there is a problem with the app’s servers or if the app is undergoing maintenance.
How to fix CNN not working on iPhone 14 issue
1. Force Close the CNN App
Sometimes, the CNN app may not work properly due to a software bug or glitch. Force closing the app may help to fix the issue. To force close the CNN app, follow these steps:
- Swipe up from the bottom of the screen and hold until the app switcher appears.
- Swipe left or right to find the CNN app.
- Swipe up on the CNN app to force close it.
- Open the CNN app again and check if it is working properly.
2. Update the CNN App
One of the most common reasons why CNN app is not working on iPhone 14 is outdated software. The CNN app may not be compatible with older versions of iOS or have bugs that have been fixed in newer versions. To update the CNN app, follow these steps:
- Open the App Store on your iPhone 14.
- Tap on your profile picture in the top right corner.
- Scroll down to the section titled “Available Updates”.
- Look for the CNN app in the list of available updates.
- Tap the “Update” button next to the CNN app.
If there is no update available for the CNN app, move to the next solution.
3. Update Your iPhone 12’s Operating System
In addition to updating the CNN app, it’s also important to keep your iPhone 14 operating system up-to-date. Software updates often include bug fixes and performance improvements that can help resolve issues with apps not working properly. To check for updates to your iPhone 14 operating system, follow these steps:
- Go to the ”Settings” app on your iPhone 14.
- Tap on ”General.”
- Tap on ”Software Update.”
- If a new update is available, tap ”Download and Install.”
- Follow the on-screen instructions to complete the update process.
Once your iPhone 14 operating system is updated, check to see if the CNN app is working properly.
4. Check Your iPhone 14’s Network Connection
Another reason why CNN app is not working on your iPhone 14 is due to poor network connection. Ensure that your iPhone 14 is connected to a stable Wi-Fi network or a strong cellular network before attempting to use the CNN app.
If you are experiencing issues with your Wi-Fi connection, try resetting your router or connecting to a different Wi-Fi network. If you are using cellular data, ensure that you have a strong signal and that your data plan is active.
5. Restart Your iPhone 14
If you are still experiencing the problem of CNN app not working on iPhone 14, a simple restart of your device may help to fix the problem. Follow these steps to restart your iPhone 14:
- Press and hold the side button and either volume button until the power off slider appears.
- Drag the slider to turn off your iPhone 14.
- Wait for a few seconds, then press and hold the side button again until the Apple logo appears.
- Release the Side button and wait for your iPhone 14 to restart.
6. Disable VPN
If you’re using a VPN app on your iPhone 14, it may be interfering with the CNN app’s ability to connect to the internet. Try disabling your VPN to see if it helps fix the issue. To disable VPN, follow these steps:
- Go to the "Settings" app on your iPhone 12.
- Toggle off the switch next to VPN to to disable the service.
Once you’ve disabled your VPN, try opening the CNN app again to see if it’s working properly.
7. Reset Network settings
If you’re still having trouble with the CNN app not working on your iPhone 14, you can try resetting your network settings. This will erase any saved Wi-Fi passwords, so make sure you have them handy before resetting. To reset network settings, follow these steps:
- Go to the “Settings” app on your iPhone 14.
- Tap on “General.”
- Scroll down and tap on “Transfer or Reset iPhone.”
- Tap on “Reset.”
- Select “Reset Network Settings.”
- Enter your passcode if prompted.
- Confirm that you want to reset network settings.
Once your network settings are reset, try opening the CNN app again to see if it’s working properly.
8. Reset All Settings on Your iPhone 14
If none of the above solutions work, resetting all settings on your iPhone 14 may help to fix the issue with the CNN app. Follow these steps to reset all settings:
- Go to the “Settings” app on your iPhone 14.
- Tap on “General.”
- Scroll down and tap on “Transfer or Reset iPhone.”
- Tap on “Reset.”
- Select “Reset All Settings.”
- Enter your passcode if prompted.
- Confirm that you want to reset all settings.
Wait for your iPhone 14 to reset.
Note that resetting all settings will erase all of your personalized settings, including Wi-Fi passwords, Bluetooth connections, and wallpaper. However, your data and apps will not be affected.
9. Delete and Reinstall the CNN App
If all else fails, deleting and reinstalling the CNN app may be the only solution. This will remove any potential issues with the app’s installation and ensure that you have the latest version of the app. Follow these steps to delete and reinstall the CNN app:
- Press and hold on the CNN app icon on your iPhone 14’s home screen until the apps start to jiggle.
- Tap the small “x” in the corner of the CNN app icon.
- Tap “Delete” to confirm that you want to delete the app.
- Go to the App Store and search for “CNN”.
- Tap “Get” to download and install the CNN app.
Once the CNN app is reinstalled, log in with your CNN account credentials and see if the app is working properly.
10. Check if CNN is down
As mentioned earlier, the CNN app may not work on your iPhone 14 due to server issues on the app’s end. This can happen if there is a problem with the app’s servers or if the app is undergoing maintenance. To check if this is the issue, you could try to use CNN using another browser or device, and see if it’s working elsewhere. Otherwise, you can check on a website like Down Detector, which will let you know if there’s a problem with CNN. If there is, you can try waiting for a few hours and then try again.
11. Contact CNN Support
If you’ve tried all of the above solutions and are still experiencing the problem of CNN app not working on iPhone 14, it may be time to contact CNN support for further assistance. You can reach out to their support team via email or social media, or by visiting their website for more information.
Conclusion
If you’re having trouble with the CNN app not working on your iPhone 14, these troubleshooting steps will help you fix the issue. By following these steps, you can get the CNN app working again and stay informed on the latest news and events.
