How to fix iPhone 16 Pro not making phone calls issue

Get your problem solved

By Chris Smith - Senior Editor
3 Min Read

Is your iPhone 16 Pro or iPhone 16 Pro Max not making phone calls? If you’re experiencing this problem, we’ve compiled a list of solutions that may help.

If you experience this problem, you may get Call Failed error messages when you try to call someone. You may also see “Searching,” “SOS” or ” No Service” notices in the status bar.

There are a number of possible reasons why you can’t place phone calls on your iPhone 16 Pro or iPhone 16 Pro Max. These include poor network reception,, SIM failure and much more.

Regardless of why your iPhone 16 Pro or iPhone 16 Pro Max won’t make phone calls, the solutions explain in this article should get your problem solved in no time.

Without further ado, let’s get started.

How to Fix iPhone 16 Pro and iPhone 16 Pro Max not making calls issue

1. Check for signal

If you aren’t connected to the cellular network, your iPhone 16 Pro won’t make calls. You can check your network coverage at the top of your screen. If you’re out of reception, you may be in a dead spot or there may be a network outage.

If this is the case, you should try moving to an area or location with a stronger signal. Note that certain locations and premises — such as tunnels and underground car parks — will prevent you from receiving any signal. If you’re indoors, go outside, or otherwise try to change your location and dial again.

2. Toggle Airplane mode

One of the most common reasons a call fails is because of a glitch with your cellular connection. You can generally fix this by toggling it off and then back on again. To do this, enable Airplane Mode.

  1. Swipe down from the top right of the screen to reveal the Control Center.
  2. Tap the Airplane mode icon, and then wait about 30 seconds.
  3. Tap the Airplane mode icon again to re-enable your cellular network.

After it reconnects, try your call again.

3. Check your phone contract/contact your carrier

One reason why your iPhone 16 Pro or iPhone 16 Pro Max can’t make calls may be that there’s a problem with your carrier. For example, there could be a network outages. Alternatively, you can check sites such as Downdetector for third-party updates on network statuses.

4. Remove and reactivate SIM card

Similar to the perennial reboot advice you get from IT departments, it’s usually worth removing your SIM card and reinserting it again. — pop it out, gently dust it off, and then place it back on its tray and re-insert it in your iPhone. Doing this effectively de- and reactivates the card, hopefully removing any issues that were preventing your iPhone 16 Pro or iPhone 16 Pro Max from making calls.

Note: this tip only apply to iPhone 16 Pro models that supports physical SIM card.

5. Restart your iPhone

Sometimes, the problem is related to a software problem on your iPhone.

In a situation like this, try turning your iPhone off, wait a minute, and then turn it back on again. Restarting the phone can flush out any misbehaving software or corrupted data and restore it to full operation.

6. Update iOS

Yes, we’re starting to get a little desperate now, but updating to the most recent version of iOS software can often help in cases where your iPhone 16 Pro or iPhone 16 Pro Max won’t make calls. You can do this by following the steps below:

  1. Go to Settings.
  2. Tap General.
  3. Select Software Update.
  4. If an update is available, tap Download and Install.

7. Update Carrier settings

Make sure that your phone is operating properly on your network, and do need to be updated from time to time. To update your carrier settings, followthe steps below:

  1. Go to Settings.
  2. Choose General.
  3. Tap About.
  4. If there is an update available, the option to update will appear here. Also by going to Settings > General > About, you can see which version of your carrier settings that you’re running on your device.

Bear in mind that if you install a new SIM card, it’s necessary for phone functionality for you to update your carrier settings before making a call.

8. Reset network settings

If you’ve tried everything else and you can’t complete any phone calls on your iPhone 16 Pro, you might need to reset your iPhone’s network settings. This clears your phone of any stored data that might potentially interfere with its functioning. You can do this by following the steps below:

  1. Go to Settings.
  2. Tap General.
  3. Select Transfer or Reset iPhone.
  4. Choose Reset.
  5. Tap Reset Network Settings.

9. Contact your carrier

You might need to contact your service provider for assistance; this can typically be done by calling 611 or *611 on your iPhone. In the event that you are unable to call them using your iPhone, you might need to visit the provider’s store.

If this and every other option fails, it may be time to contact Apple support and inquire into a potential repair or replacement.

Conclusion

Hopefully, you can use one of these solutions to fix iPhone 16 Pro and iPhone 16 Pro Max calling problems. Which of the above tips fixed your problem? Drop a comment and let us know.

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Chris Smith is a senior editor at GeeksChalk based in Canada. He likes to think of himself as a jack of all trades (and a master of at least a few), though he mainly focuses on iPhones and Macs. Often covering both at the same time. When not surrounded by various Apple devices while putting them through their paces, Chris can be found streaming the latest movies or series, gaming on his PS5, or getting fresh air on a hike in the beautiful wilderness of British Columbia.
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