How to fix iPhone not receiving emails after iOS 27 update issue

• If you aren’t getting emails on iPhone after iOS 27 update try refreshing or restarting the Mail app.
• Ensure Background App Refresh is enabled and email addresses and passwords are correct.
• Check Mail Fetch and notification settings.

Some iPhone users have said that they are not receiving emails in Mail app after upgrading to iOS 27. I was also affected by this problem. In this article, I explain the steps that I used to fix my problem.

Fixes for iPhone not receiving emails after iOS 27 update issue

Restart the Mail app

The first troubleshooting step if you’re not getting emails after iOS 27 update is to restart the Mail app. This could be a minor glitch, and restarting the app may fix it. In fact, this is how I fixed the issue on my iPhone:

• Go to your Home Screen and swipe up from the bottom of the screen to open the app switcher.
• Find the Mail app and swipe it up. This will close the app.
• Go to your Home Screen again and reopen the Mail app. If you still can’t receive emails, move on to the next solution.

Manually refresh the Mail app

After restarting the Mail app, you can then try manually refreshing the app to see if the emails will update.

1. Open the Mail app.
2. Drag your finger down on the screen and release it once the spinning wheel becomes full. You will know it’s time to release your finger when you feel your iPhone vibrate as you drag the finger down.
3. Wait for the Mail app to refresh.

Make sure that your iPhone is connected to the Internet

If you’re not getting emails on your iPhone, it could be that your phone is not connected to the internet, and you should make sure that it is.

You might need to reset your iPhone’s network settings, which control how your iPhone connects to your mobile network and Wi-Fi.

If this issue occurs on cellular, ensure that Mail is allowed to use cellular data. You can check this by going to Settings > Cellular and check if Mail is enabled.

Turn off VPN

Do you use VPN? Sometimes VPN may prevent you from receiving emails. Turn it off and try again. Go to Settings > VPN.

Make sure Background App Refresh is enabled

Sometimes, it could be that the app is not refreshing its content in the background, making it seem as if you’re not getting any emails. It’s best to check if you have enabled Background App Refresh.

1. Open the Settings app on your iPhone.
2. Tap General.
3. Tap Background App Refresh.
4. Check where it says Background App Refresh at the top. If it’s set to Off, tap the option.
5. Choose how you want the content of apps to be updated in the background – tap either Wi-Fi or Wi-Fi & Cellular Data.

Check that your email address and password are entered correctly

One of the most common problems with email is that your password is incorrect — if you changed your password on another device, you’ll need to change it on your iPhone, too.

When the Mail application prompts you to re-enter your password, ensure that you’ve entered it correctly.

Check Mail Fetch and Notification settings

By default, Fetch New Data settings are based on what’s provided by your email service. If Push isn’t available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:

1. Go to Settings > Apps > Mail, then tap Mail Accounts.
2. Tap Fetch New Data.
3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

Make sure that your Notification settings are correct for the Mail app:

1. Open the Settings app, then tap Notifications.
2. Tap Mail, then tap an email account.
3. Adjust your Alerts, Sounds, and Badges.

Restart your iPhone

If you are still facing this problem, you should try restarting your iPhone to give everything a clean start – hopefully, this will get the email to start updating again. You can turn off your device by going to Settings > General > Shut Down. And then restart your device. Are your emails coming through on your iPhone now? If you are still experiencing problems, move onto the next solution.

Update your iPhone

The next troubleshooting step is to check if your iPhone is running the latest iOS 27 software. You can check this by going to Settings > General > Software Update. If there is an update, update your iOS device. This will probably fix your issue.

Check Apple Mail Servers

The next troubleshooting step is to check is whether this is an Apple problem. If this issue occurs with iCloud Mail, this could be the reason. It is possible that Apple is having a temporary issue with its mail servers, and thus the Mail app on your iPhone isn’t connecting with Apple’s servers. This problem could be due to a temporary outage or scheduled maintenance.

Go to the Apple System Status page, look for the iCloud Mail option, and check if there is any notification indicating that the mail servers are experiencing issues.

Contact your email provider or system administrator

If you are still not receiving emails on your iPhone in iOS 27:

1. Contact your email provider or check their status webpage to see if therey are experiencing a service outage.
2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or may need to request authorization from your email provider to send and receive email on your device.
3. Check your email account settings with your email provider or system administrator to make sure that they’re correct.

Remove your email account and add it again

If you are having issues receiving emails on iOS 27 with only one account, and if it seems the problem is persistent, you may want to consider whether there is a problem with that account’s email server. If not, you might try removing that email account and then adding it back. Here is how:

1. On your iPhone, tap Settings and scroll down to Apps. Tap on that.
2. Tap Mail and tap Mail Accounts.
3. Tap the email account that you are having problem receiving emails.
4. Tap Delete Account.
5. Now we will re-add the account by going to Settings > Apps > Mail > Mail Accounts.
6. Tap Add Account and then select your email account provider (iCloud, Google, Aol etc)
7. Add email and password and follow the onscreen instructions.

Reset all settings

If you’re still not receiving emails on your iPhone, it’s time to reset all settings. Please note that this step will reset all custom settings (sounds, displays, network etc) to default. Here is how:

1. On your iPhone, tap Settings
2. Tap General.
3. Tap Transfer or Reset iPhone.
4. Tap Reset
5. Tap Reset All Settings
6. You may have to enter your passcode. It may take a few minutes.

See also: iOS 27 beta problems and how to fix them