How to Fix macOS Sequoia Not Detecting Second Display Issue

If your Mac suddenly stopped detecting your external monitor after updating to macOS Sequoia, we'll show you how to fix it.

By Chris Smith - Senior Editor
2 Min Read

You can connect more than one monitor on your Mac. If your Mac suddenly stopped detecting your external monitor after updating to macOS Sequoia, you’re not alone. A growing number of users across different Mac models–including MacBook Pro, iMac, and Mac mini–have been experiencing the same frustrating issue.

What’s the Problem?

The issue typically occurs right after installing the macOS update. For many, their second display–especially connected via Thunderbolt or HDMI–just goes dark. It doesn’t show up in display settings, and clicking "Detect Displays" (even while holding Option) doesn’t help. Some users reported that their monitors go into power-saving mode, while others said the Mac does detect something, but nothing appears onscreen.

Even worse, some users tried using premium cables and monitors that still work fine on macOS 15 or other machines, only to run into the same problem with Sequoia.

Fixes That Worked for Some Users

Here are the solutions that actually helped some people get their second monitor working with their Mac again. These aren’t foolproof, but they’re worth trying:

  • Delete the WindowServer Display Preferences File
  • Many users have fixed the issue by deleting the system preference file related via the Library folder to display configuration.

    Here are the steps:

    1. LaunchFinder, click Go > Go to Folder, and enter:

      ~/Library/Preferences/ByHost/

    2. Find a file that starts with:

      com.apple.windowserver.displays

    It may have a long string of letters and numbers in the name, ending in .plistlike below:

    1. Move that file to the Trash (or just drag it to your Desktop to be safe).

    2. Then go to:

      /Library/Preferences/

    and delete this file (you’ll need admin rights):

       com.apple.windowserver.displays.plist
    
    1. Restart your Mac. After reboot, replug your display to see if now it is working.

  • Flip the Thunderbolt/USB-C Cable Around
  • Some users were able to fix the issue by unplugging their USB-C or Thunderbolt cable and flipping it–plugging the end that was in the Mac into the monitor and vice versa.

  • Use the Display Menu App
  • One user stated that while macOS couldn’t detect their monitor through System Settings, a free App Store utility called Display Menu could. After installing it, the app was able to recognize the monitor and allow the user to extend or mirror their display.

  • Drop the Refresh Rate
  • In some cases, dropping the refresh rate from 75Hz to 60Hz made the monitor come to life–especially with 4K displays. Navigate to System Settings > Displays, and see if you can manually change the refresh rate.

  • Unplug Everything and Wait
  • Another method that fixed the issue for some: unplug all cables from both the Mac and monitor, wait five minutes, then reconnect and boot up. Some described this as a "hardware handshake reset" that somehow jolted the monitor back into recognition.

    Still Not Fixed?

    If you’re still experiencing this problem, you should submit feedback to Apple. It’s the best way to get their attention and (hopefully) push for a fix in the next update.

    You can submit feedback here: https://www.apple.com/feedback/](https://www.apple.com/feedback/)

    TAGGED:
    Senior Editor
    Follow:
    Chris Smith is a senior editor at GeeksChalk based in Canada. He likes to think of himself as a jack of all trades (and a master of at least a few), though he mainly focuses on iPhones and Macs. Often covering both at the same time. When not surrounded by various Apple devices while putting them through their paces, Chris can be found streaming the latest movies or series, gaming on his PS5, or getting fresh air on a hike in the beautiful wilderness of British Columbia.
    1 Comment