How to Fix Siri AI Not Working on iPhone or iPad

Summary

To fix Siri AI problems on your iPhone or iPad, start by checking if your device is supported, then check for internet connectivity issues, VPNs interfering, time and date settings, language and region settings, DNS errors, outdated software, Siri server status, or network settings. You might also want to try restarting your device and signing out of Apple account.

Is the new Siri AI not working on your iPhone or iPad? Here are some solutions you can try.

Why is Siri AI not working on my iPhone?

Siri AI may not be working on your iPhone or iPad because of internet connectivity issues, VPNs interfering, wrong time and date settings, incorrect language and region, DNS errors, outdated software, Siri AI servers down, or network settings.

How to fix Siri AI not working on iOS 27 and iPadOS 27

If Siri AI is not working on your iPhone or iPad, here are fourteen solutions you can try.

Make sure your device supports Siri AI

Save yourself the hassle of running through the checklist of troubleshooting actions below by first eliminating the possibility that your device does not support Siri AI. iOS 27 supports every iPhone that runs iOS 26. That includes iPhone 11 and newer, plus iPhone SE (2nd generation and later).

However, Apple Intelligence requires iPhone 15 Pro or newer. Apple’s most powerful new on-device model has an even shorter compatibility list, but Siri AI only requires Apple Intelligence compatibility to work.

‌Siri‌ AI requires a device that supports ‌Apple Intelligence‌, including the iPhone 15 Pro and later. However, to take advantage of all the features, including the Expressive Voices and advanced systemwide dictation, you need an iPhone 17 Pro, iPhone Air, or iPhone 17 Pro Max to run Siri’s new voice models.

iPad models that support Siri AI include: iPad Pro (M1 chip and later), iPad Air (M1 chip and later), iPad mini (A17 Pro)

The ability to fully customize the pace and expressivity of Siri AI’s voice is requires iPad models with M4 and later and at least 12GB of unified memory.

Join the waitlist and wait for notification

If you’re still getting the "old" Apple Intelligence interface when you press the Side Button, you need to join the Siri AI waitlist first. Just go into the iPhone Settings, choose the new Siri tab, and join the waitlist

Once you’ve joined the waitlist, Apple says you’ll be notified when ‘New Siri’ is available for your iPhone.

Some people are waiting up to 72 hours after joining. The process is similar to what the company did with the first batch of Apple Intelligence features in iOS 18, which means users might need to be patient to get the revamped personal assistant.

Force Quit the Settings app

If the Settings app has crashed and is not working, it may cause Siri AI to stop working. In this case, you need to take matters into your own hands.

Swipe up from the bottom of your screen to bring up the app switcher, then swipe up on the Settings app to close it.

Make Sure the Date and Time Are Set Correctly

You may encounter problems with the Siri AI if the date and time aren’t set correctly for your time zone. An easy fix to this is to set the date and time automatically under Settings > General > Date and Time. Check the "Set time and date automatically" box.

On top of this, turning on Setting Time Zone by going to Settings > Privacy and Security > Location Services > System Services may help too.

Make Sure the Region is Set Correctly

Due to the Digital Markets Act (DMA) in the European Union, Siri AI isn’t officially launching in EU member countries. The DMA would require users to be able to choose which AI assistant powers Apple Intelligence, beyond Apple’s built-in Foundation model. Apple claims that allowing third-party AI tools would introduce significant security risks. Siri‌ AI is not available in China.

Make sure your iPhone is set to the correct region. In Settings > General, scroll down and tap Language & Region. Tap Region and set it to United States.

Bear in mind that switching your region will also remove some features that are only available in the EU, like alternative app marketplaces. You have a thirty-day grace period to keep using third-party apps you’ve downloaded from AltStore PAL, but you’ll have to decide whether you want Siri AI or Fortnite.

Make Sure the Language is Set Correctly

While Apple Intelligence supports a wide array of languages, the new Siri AI only supports English (Australia, Canada, Ireland, India, New Zealand, South Africa, UK, U.S.).

If you need to add a language, go to Settings > General > Language & Region, tap Add Language… to add a variant of English, then set it as your primary language. It should work with any of the regional variations of English, should you prefer Australian, Indian, Philippine or the King’s English.

If you still want to type in a different native language, go back to Settings > General > Keyboard > Keyboards and make sure your preferred keyboard is on the top of the list.

Disable Your VPN

VPNs are useful and almost certainly worth paying for, but they can cause Siri AI to stop working on your iPhone. This could be a temporary problem with your chosen VPN provider or local server, but it could also be so-called "suspicious" activity that Apple has chosen to block. Sometimes, VPN providers that offer a kill switch to disable all internet traffic when the connection drops.

The easiest way to rule out your VPN as a cause is to disable it and try again. To do this, open your VPN provider’s app and disconnect. You can also try switching servers, to see if your Siri AI problem is caused by your configuration.

Try using Siri AI again. Don’t forget to enable your VPN again when you’re done troubleshooting!

Check Your Internet Connection

There’s a good chance you’ve already done this, but Siri AI not working is commonly caused by a problem connecting to the internet. The first thing you should do is ensure that your iPhone can connect to the internet. You can do this by trying to access a website in Safari or refreshing your feed in a social media app.

If you think your local (Wi-Fi) connection is to blame, toggle Wi-Fi off under Control Center. You can access this by swiping down from the top-right corner of your iPhone or iPad screen. If Wi-Fi is enabled then the icon will be blue.

Problems with Wi-Fi can be caused by temporary service outages or local network hardware failure. You might want to power cycle your router and modem (waiting around 10 seconds between switching devices off and then on again) to rule out local network problems as a cause.

Restart Your iPhone or iPad

A quick restart can resolve any temporary glitches that may be preventing Siri AI from working properly. You can restart your iPhone or iPad by by going to Settings > General > Shut Down, then drag the power slider. Wait a few seconds, and then turn it on again.

Try Changing Your DNS Server

If all else is failing, it might be worth trying some more adventurous troubleshooting options. DNS stands for Domain Name System and it’s used to bridge the gap between domain names and the IP addresses they refer to. Problems with your DNS server of choice could cause issues connecting to Siri servers, including the new Siri AI.

Try changing DNS server settings on your iPhone or iPad to one of our recommended third-party alternatives under Settings > Wi-Fi > [Your Network] > Configure DNS. Options like quad9, Cloudflare, and OpenDNS may be faster, more secure, and more reliable than the DNS server provided by your internet service provider (the one you are using by default).

Update Your Device Software

Updating your iPhone or iPad software may be worth a shot, since Siri AI not working may be due to an iOS 27 bug. You can do this by visiting Settings > General > Software Update, downloading any pending updates, and installing them.

Sign Out of Apple Account then Sign In Again

Though the Siri AI problem is likely a connectivity issue, signing out of your Apple account and then in again is also worth a shot. You can do this under Settings > [Your Name] > then tap the "Sign Out" button.

You can then sign in and test Siri AI to see if it’s working.

Consider Resetting Network Settings

If you’ve tried everything and you still cannot get Siri AI to work on your iPhone or iPad, consider resetting your network settings. Doing this will restore settings like DNS and proxy configurations to factory defaults, and you’ll also lose all of your saved Wi-Fi credentials for any wireless networks you have added to your device.

If you’re sure you want to do this, head to Settings > General > Transfer or Reset iPhone/iPad > Reset and pick "Reset Network Settings" from the list of options that appear. Confirm your choice and wait for the reset to complete.

The first thing you’ll probably want to do is head to Settings > Wi-Fi and connect to your local wireless network. You can then check if Siri AI is working.

Check Apple’s System Status

Final but not least, check Apple’s system status page to see if Siri AI is down. Head to the Apple System Status website to see if there are any errors. If you see "All services are operating normally" then the connection problem is likely on your end.

If you see a message saying that some services are encountering problems, click on the "+" plus icon to expand the full list of services. If you see "Siri – Available" then the problem is on your end. If Apple is having problems with the Siri AI, give it some time and then try again later.

Fixing Other Siri AI problems on iPhone and iPad

If any of these steps solved your problem, make a note of them so that you know what to do the next time Siri AI is not working on your iPhone or iPad. Other problems you might encounter with Siri AI include Siri AI stuck on waitlist, however, you can easily fix the problem too.