WhatsApp has revolutionized the way we communicate, allowing us to stay connected with our loved ones, colleagues, and business partners from anywhere in the world. However, like any other app, WhatsApp can sometimes fail to work correctly, leaving us unable to send or receive messages, make calls or access media files. This can be particularly frustrating when you’re using the iPhone 14 Pro, a high-end smartphone that is supposed to offer seamless app performance. If you’re experiencing issues with WhatsApp on your iPhone 14 Pro, don’t worry. In this article, I’ll walk you through the common causes of WhatsApp problems on iPhone 14 Pro and provide you with step-by-step solutions to fix them. So, let’s get started and get your WhatsApp working again!
Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.
Why is WhatsApp Not Working on iPhone 14 Pro?
Understanding the problem before troubleshooting is critical because it allows you to identify the root cause of the issue and apply the appropriate solution. By taking the time to understand the reasons why WhatsApp is not working on your iPhone 14 Pro, you can save time and effort in resolving the issue, as you won’t be attempting to fix something that isn’t the actual cause of the problem. With that in mind, here are some of the reasons why WhatsApp is not working on your iPhone 14 Pro.
Network connectivity issues
The first reason why WhatsApp may not work on your iPhone 14 Pro is due to network connectivity issues. If your iPhone 14 Pro is not connected to a stable internet connection, WhatsApp may not work properly. This can cause issues such as slow message delivery, problems with sending or receiving files, and connection errors.
App glitches and bugs
Like all apps, WhatsApp is not immune to glitches and bugs. Sometimes, the app may not work properly due to issues with its code or programming. or the app itself. You probably received an error notification that says “WhatsApp Is Temporarily Unavailable. This can cause issues such as freezing, crashing, and issues with notifications.
Incorrect app settings
Just like any other app. WhatsApp requires certain permissions to function properly, such as access to your device’s camera and microphone to make video and voice calls, access to your contacts to connect with other users, and access to your device’s storage to store media files and chat history.
Jailbroken iPhone
If you have jailbroken your iPhone 14 Pro, it may cause issues with WhatsApp. Jailbreaking can cause conflicts with the app’s programming, which can result in crashes, connectivity issues, and other problems. If you have a jailbroken iPhone and are experiencing issues with WhatsApp, it’s recommended to restore your iPhone to its original state and then try using WhatsApp again.
App version incompatibility
If you have an older version of WhatsApp installed on your iPhone 14 Pro, it may not work properly. This is because older versions may not be compatible with the latest version of iOS or may not support the latest features of WhatsApp.
Server issues
Sometimes, WhatsApp may not work properly due to server issues. This can be caused by maintenance or technical problems on WhatsApp’s servers, which can cause the app to not function properly.
What To Do When WhatsApp Is Not Working On Your iPhone 14 Pro
1. Close And Reopen WhatsApp
If WhatsApp is not working on your iPhone 14 Pro, it could be because the app is stuck or frozen. To fix this issue, you can force quit the app and then reopen it. To force quit WhatsApp on an iPhone 14 Pro, follow the steps below:
- Swipe up from the bottom of your screen to reveal the App Switcher.
- Use your finger to drag the WhatsApp toward the top of your screen until it disappears completely. Once you can no longer see WhatsApp, the app is closed.
- Reopen WhatsApp and check if it’s working again.
2. Make Sure You Have a Working Internet Connection
The next thing you should do if WhatsApp is not working on your iPhone 14 Pro is to check your internet connection. WhatsApp requires a stable and strong internet connection to work properly. If your iPhone 14 Pro is not connected to Wi-Fi or mobile data, WhatsApp will not work. Check your Wi-Fi connection or mobile data connection to ensure that they are working properly.
If you are using the WhatsApp over Wi-Fi, open the Settings app on your iPhone and tap Wi-Fi. Now, turn Wi-Fi off by swiping the button to the left, wait a moment, and turn it back on with a swipe to the right.
If you are using WhatsApp over Cellular data, open the Settings app on your iPhone and then tap Cellular. Next, turn your cellular data off by swiping the button to the left, wait a moment, and turn it back on with a swipe to the right. In addition, make sure that you have enough data and that you are not in an area with poor network coverage. You can also try switching from Wi-Fi to cellular data, or vice versa, to see if that resolves the issue.
3. Turn off VPN
If you’re using a VPN on your iPhone 14 Pro, it could interfere with WhatsApp’s ability to connect to its servers. Try disabling your VPN and then check if WhatsApp works properly. To do this, follow the steps below:
- Go to ”Settings”
- Turn off the switch next to ”VPN”
4. Check WhatsApp server status
If WhatsApp is not working on your iPhone 14 Pro, it may be due to a server outage. WhatsApp servers occasionally go down for maintenance or upgrades, causing the app to malfunction. You can check if there is a server outage by going to the official WhatsApp Twitter account or checking online forums. If there is a server outage, all you can do is wait for the WhatsApp engineers to resolve the issue. WhatsApp typically resolves server outages quickly, so check back periodically to see if the issue has been resolved.
5. Restart Your iPhone
If WhatsApp is still not working on your iPhone 14 Pro after trying the above steps, try restarting your phone. Restarting your iPhone will allow all the programs running in the background to shut down and get a fresh start. Sometimes, this is enough to fix minor software glitches which could be preventing WhatsApp from working on your iPhone 14 Pro.
- Press and hold the Side button and either of the volume button at the same time.
- Release both buttons when “slide to power off” shows up on the screen.
- Drag the red and white power icon from left to right to shut down your iPhone.
- Wait about 20 seconds, then press and hold down the Side button again until the Apple logo appears in the center of your iPhone’s display. Your iPhone will proceed to turn back on.
6. Update WhatsApp
If WhatsApp is still not working on your iPhone 14 Pro, it could be because you are using an outdated version of the app. Check the App Store to see if there is an update available for WhatsApp. If there is, download and install the latest version of the app. Updating WhatsApp can often fix bugs and issues with the app.
7. Check WhatsApp Permissions
If WhatsApp is not working properly on your iPhone 14 Pro, it may be because the app doesn’t have the necessary permissions. Make sure that WhatsApp has access to your iPhone’s microphone, camera, and other necessary features. To check WhatsApp permission settings, follow the steps below:
- Go to "Settings" on your iPhone.
- Scroll down to WhatsApp, and then tap on it.
- Make sure that all the necessary permissions are enabled.
8. Clear WhatsApp Cache
If you are still having problems with WhatsApp on your iPhone 14 Pro, try clearing the app cache. App cache can build up over time, causing the app to slow down or stop working altogether. To clear the app cache on your iPhone, follow the steps below:
- Go to Settings.
- Select General.
- Tap iPhone Storage.
- Scroll down to find WhatsApp and click on it.
- Click on the “Delete App” button. This will delete the app from your iPhone 14 Pro and clear the app cache.
Once WhatsApp has uninstalled, follow the steps below to reinstall it:
- Open the App Store app on your iPhone.
- Search for the WhatsApp using the Search tab at the bottom of the screen.
- Tap the cloud button to reinstall the app on your iPhone.
9. Reset your network settings
On rare occasions, your phone’s network settings can get scrambled, which can interfere with WhatsApp and potentially other online services.
As a last resort, you can toggle network settings off and back on again, beware this will erase your saved Wi-Fi networks and passwords, so you’ll need to enter them again.
- Start the Settings app on your iPhone.
- Go to General.
- Tap Transfer or Reset iPhone.
- Select Reset.
- Tap Reset Network Settings and confirm your action.
10. Contact WhatsApp Support
If none of the above solutions work, you can contact WhatsApp Support for assistance. Go to Settings > Help > Contact Us to contact WhatsApp Support. They will help you troubleshoot the issue and provide a solution.
Successfully Fixed WhatsApp Not Working on iPhone 14 Pro
WhatsApp is a reliable app that makes communication easy and efficient. However, technical issues can arise, causing the app to malfunction and causing inconvenience to its users. We hope that the solutions we have provided in this article will help you fix any issues you may be experiencing with WhatsApp on your iPhone 14 Pro. Remember to check for app updates regularly, ensure a stable internet connection, and follow the recommended troubleshooting steps. By doing so, you can ensure that your WhatsApp is running smoothly and that you can stay connected with the people that matter most to you.