iPhone Not Identifying Plants in Photos? Here’s how to fix it

Learn what to do if your iPhone is not identifying plants in photos

By Abigail Shilets - Staff Writer
3 Min Read

If you’re looking for an easy way to identify plants and flowers without flipping through a taxonomy book, your iPhone has a built-in tool that can help. Since iOS 15, Apple has integrated machine learning into the Photos app, allowing it to recognize objects, animals, landmarks, books, and plants using a feature called Visual Lookup–no need for third-party apps.

Using Visual Lookup is simple. Open the Photos app and select an image with a clearly defined subject, like a flower. If the Info ("i") or Leaf icon at the bottom of the screen has a small star over it, tap it. This means that Visual Lookup is available. Then, tap the small icon in the center of the photo to access search results and information from the web.

However, this feature doesn’t always work as expected. Yesterday, I took photos of some plants, planning to use Visual Lookup to identify them later. But when I tapped the Infobutton, the option to recognize the leaves wasn’t available–not just on the new photos but also on older ones where it had previously worked. Even though the results weren’t always perfect, they were at least helpful. Now, the feature isn’t showing up at all.

If Visual Lookup isn’t identifying plants in your photos, try these troubleshooting steps:

  • Check If "Show Related Content" Is Enabled
  • A common reason Visual Lookup might not work is that related content is disabled in your settings. To fix this:

    • Launch the Settings app on your iPhone.
    • Go to Search.
    • Find Show Related Content and make sure it’s turned on.

    This setting allows the Photos app to use AI-generated results in certain collections, such as Memories and suggested photos. If disabled, some content recommendations and lookup results may not appear.

  • Ensure Enhanced Visual Search Is Enabled
  • Another important setting to check is Enhanced Visual Search, which improves recognition accuracy. To verify that it’s turned on:

    • Launch the Settings app on your iPhone.
    • Scroll down and tap Apps.
    • Scroll down again and tap Photos.
    • Look for Enhanced Visual Searchand ensure it is turned on.

    Enabling Enhanced Visual Searchallows your iPhone to compare recognized locations in your photos with Apple’s global index of landmarks. This feature enhances Visual Lookup, helping you identify famous buildings, landscapes, and other notable places more accurately.

  • Ensure You Have an Internet Connection
  • While Visual Lookup uses on-device intelligence, it also relies on online data for accuracy. If you’re in an area with poor or no internet connectivity, the feature may not show results. Try switching to Wi-Fi or cellular data and checking again.

    See also: How to fix Wi-Fi not working on iPhone

  • Restart Your iPhone
  • A simple restart can resolve temporary software glitches. If Visual Lookup isn’t working, try turning your iPhone off and back on. Go to Settings > General > Shut Down. Drag the power off slider. After your iPhone shut down completely, press the power button to turn your iPhone back on.]()

  • Update to the Latest iOS Version
  • Apple continuously improves Visual Lookup with iOS updates. If your iPhone isn’t running the latest version, updating it might resolve the issue.

    • Go to Settings > General > Software Update and check if an update is available.

    If your iPhone’s software is up to date and Visual Look Up still isn’t working, move on to the next solution.

  • Test with Different Photos
  • If Visual Lookup isn’t working on a specific image, try using a different one with a clearer subject. The feature works best when the plant or flower is well-lit and distinct from the background.

    Ready to identify plants in photos?

    Visual Look Up is a simple feature that makes it easier to learn about the plants and flowers without flipping through a taxonomy book. So make sure to try out each of the suggested workarounds, as various reasons can prevent the Visual Look Up feature from working as intended.

    Apple has continuously improved Visual Look Up since its introduction alongside iOS 15, so if your initial impressions weren’t great, it’s worth giving it a shot again, especially if you’re a power user who often uses the many unique features of an iPhone—like Live Text, for example.

    Staff Writer
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    Abigail is a staff writer for GeeksChalk based in Pennsylvania. She covers news, how-tos, and user guides for iPhone, iPad, Mac, and Apple Watch. Before becoming a writer Abigail studied computer science at University and also worked at Apple for more than two years. When not creating masterpiece for GeeksChalk, you can usually find Abigail hiking, climbing, or otherwise unplugged.
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