Some iPhone users have complained that they are not able to print documents, messages, or photos because AirPrint is not working. They further said that this problem started after updating their iPhones to iOS 17. Users have said that when they attempt to print anything, the print screen does not show the AirPrint connected printer; thus users are unable to select their printers. Some said they see a “No AirPrint Printers Found” or “No Printer Selected” error when they want to print something. In this article, I’ll explain how to fix AirPrint problems in iOS 17.
- If you’re having problems using AirPrint with your printer after updating iPhone to iOS 17, ensure that your printer is AirPrint compatible.
- Make sure your iPhone and printer are both connected to the same Wi-Fi network.
- Restart your iPhone, Wi-Fi router, and printer.
- Make sure your iPhone, Wi-Fi router and printer are running the latest firmware version.
Note: Information in this article applies to the iPhone 11 series, 12 series, 13, 14, and 15 series iPhones.
AirPrint is a wireless printing option for the iPhone. It allows users to print content from an iPhone directly to an AirPrint-enabled printer without the need for installing an app, additional drivers, or other software. But what if AirPrint is not working after iOS 17 update? What then? Here are seven tips to get it back up and running again.
How to fix AirPrint not working on iPhone in iOS 17
The steps below are in order. After , trying each step below, try to print again to see if you’ve fixed your issue.
1. Ensure your printer supports AirPrint
Before you try any other troubleshooting step, first mmake sure that your printer is AirPrint compatible (sounds dumb, we know, but it’s a key step). Please check the printer’s user manual for more information.
2. Make sure your iPhone and printer are both connected to the same Wi-Fi network
In order for AirPrint to work, your iOS device and the printer you want to print to must be connected to the same Wi-Fi network. So, no printing to the printer at home from work. Here’s what to do:
- Make sure that your printer is connected to the same Wi-Fi network as your iPhone.
- Make sure that your printer and your device are within Wi-Fi range.
3. Update all your devices
Update your iPhone, printer and wireless router to see if this can fix your problem. Here’s what to do:
- Update your iPhone: go to Settings > General > Software Update. If there’s an update, download and install.
- Update your printer firmware: Check on the manufacturer’s website to see if any firmware updates are available, if there are, install the updates.
- Update your router firmware: Check with your router’s vendor to see if any updates are available. If there are, update the firmware on your router. Most wireless routers let you update it with a web browser.
4. Restart the Bonjour network
AirPrint leverages Bonjour to enable wireless printing from Apple devices to compatible printers. Restarting this may fix your problem. Bonjour is a networking technology that provides a service discovery mechanism. Here is how you can restart it:
First Step: Shut down your printer. To do this, press the power button on your printer, or just unplug it from the power source.
Second Step: Shut down your iPhone. If your iPhone has a Face ID, simply hold down the Side button and either of the Volume buttons together until the power-off slider appears on the screen. Then, move the slider from left to right. If your iPhone has a Touch ID, hold down the Side button and then move the slider.
Third Step: Turn off your router. To do this, just unplug the power cord from the power source.
Fourth Step: Wait about one minute.
Fifth Step: Power on your router. To do this, just plug it back into the power source.
Sixth Step: Power on your iPhone. Hold down the Side button until you see the Apple logo. Then, wait for your iPhone to turn on fully. Ensure that it is connected to Wi-Fi.
Seventh Step: Power on your printer. You can press the power button. If you unplugged the power cord, replug it. Then, wait for your printer to connect to Wi-Fi as well.
5. Disable VPN
Are you using a VPN? Some VPNs can interfere with AirPrint technology. I recommend that you turn off VPN and test to see if the issue persists. You can disable VPN by going to Settings > General > VPN & Device Management > VPN.
6. Reset Network Settings
Resetting the network settings on your iPhone will clear out anything potentially interfering with your Wi-Fi connectivity. Thus, it may fix your AirPrint problem. Please note that doing so will also erase your current networking settings such as Wi-Fi networks and passwords, cellular data settings and VPN settings. To do this:
On your iPhone, head to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. If asked, enter your passcode and follow onscreen instructions.
7. Contact Apple Support
If, after all these steps, the AirPrint is still not working, then it’s time to contact Apple Support. They may have a clue what’s going on. Perhaps others are experiencing the issue or the iOS 17 update is causing issues with the AirPrint? Whatever the possible reason, if you’ve reached this stage without success, then Apple Support is the people to talk to.
This is the official Apple Support page, but if you are on an iOS device, you can install the Apple Support app, and contact them from there.