How to fix iPhone not making calls after iOS 27 update

Learn why your iPhone won’t make calls after iOS 27 update and how you can fix the issue.

By Tom Griffin - Executive Editor
4 Min Read

If your iPhone isn’t making calls after iOS 27 update, the fix could be as simple as turning Airplane Mode on and off or restarting your phone

KEY TAKEAWAYS

  • A cellular network outage, buggy system software, and a corrupt SIM card can prevent your iPhone from making calls after iOS 27 update.
  • To fix an iPhone that is not making calls after an iOS 27 update, ensure you’re within cellular coverage, toggle Airplane mode on and off, and restart your iPhone.
  • If the problem persists, check for carrier setting updates and iOS updates, reinsert your SIM card, or reset your network settings. Contact your carrier if the these steps don’t work.

In iOS 27 (and if you have a device compatible with Siri AI – meaning iPhone 15 Pro or later), you’ll have far less of a hassle during customer service phone calls, thanks to Call Context feature. But what happens when iPhone isn’t making calls after iOS 27 update? Let’s find out why your iPhone won’t make calls after iOS 27 update and how you can fix the issue.

Why won’t my iPhone make calls after iOS 27 update?

Several factors could be affecting your ability to make calls after iOS 27 update. There could be a cellular network outage in your area, a cellular network glitch, your bill might not be paid up, a corrupt SIM card, or a software glitch could be the culprit. Because you can’t pinpoint it to a specific reason, just try the troubleshooting tips below one by one to see which one fixes your particular issue.

Note: If you can’t call one specific person, and your iPhone shows an error message saying “Call Failed” when you try to call that particular person, then the problem probably lies on their end. They will need to troubleshoot their own device instead.

Ways to fix iPhone not making calls after iOS 27 update

Follow these troubleshooting steps, testing after each step.

Make sure that you entered the correct phone number for the contact

Before you try other troubleshooting step in this guide, you should confirm that you are calling the correct phone number. If you entered the incorrect phone number or the recipient now has a new number, the call won’t go through. If this is the case, you’ll probably notice that you can’t hear the outgoing dial tone or the call attempt ends abruptly. Your screen may also show an error message, saying Call Failed. To remedy this, simply cross-check the number and try again.

Turn Airplane Mode on and off

If the number is not the problem, the first troubleshooting step that you should try is to toggle airplane mode on and off. Turning on airplane mode forces your iPhone to disconnect from cellular network. When you turn it back on, your iPhone effectively resets its connection with the cellular carrier. If a temporary connection issue is preventing your iPhone from making calls after iOS 27 update, this method could fix that.

  1. Tap Settings.
  2. turn on Airplane Mode.
  3. Wait a few seconds.
  4. Turn Airplane mode back off.

Try to make calls in another location

While rare, dead spots do exist. You might encounter this when in certain locations and premises — such as tunnels, basements, underground car parks, or on mass transit) or in a rural area. Reception issues can also happen if you’re near another country’s border and your phone thinks you’re roaming.

Check if your iPhone is receiving a signal. On an iPhone, the signal indicator is located in the upper-right corner of the screen. Even a single bar should be sufficient to make calls. However, if the signal occasionally drops out so that you see “No Service,” you may find that calls don’t work.

If this is the case, you should try moving to an area or location with a good cell-signal and then call again.

Restart your iPhone

The simplest solution is often the best, and you can’t get any simpler than a quick restart. This process refreshes and frees up the iPhone’s memory, which lets programs start anew. Here’s how:

  1. Tap Settings.
  2. Tap General.
  3. Tap Shut down.
  4. Drag the slider to the right side of the screen.
  5. Wait about 30 seconds for your iPhone to turn off completely.
  6. Press and hold the right-side button to turn your iPhone back on.

Update your iPhone’s carrier settings

Sometimes, an iPhone’s carrier settings can cause issues with your cellular connection, resulting in your iPhone not making outgoing calls. If this is the case, an update can usually fix the problem:

  1. Tap Settings.
  2. Tap General.
  3. Tap about.
  4. Tap Update.

Verify your iPhone software is up-to-date

If your iPhone’s carrier settings aren’t to blame, then something in the iOS 27 software could be preventing a proper network connection, thus affecting the ability to place outgoing calls. If that is the case, updating your iPhone to the latest iOS 27 version can clear things up:

  1. Tap Settings.
  2. Tap General.
  3. Tap Software update.
  4. Tap Update Now.

Re-insert the SIM card

Did you recently drop your iPhone on a hard surface? It may damage or misplace the SIM card. If your iPhone has a physical SIM, grab a SIM ejector tool and remove the SIM card. Re-insert it correctly and see if you can now place calls on your iPhone. If you have a decade-old SIM card that went through considerable wear and tear, contact your carrier, replace it with a new one, and try again.

Reset your iPhone’s network settings

Resetting network settings is another troubleshooting step that can help you fix call problems by re-configuring the wireless connections. While this method can potentially resolve your issue, it entails erasing all your saved Wi-Fi passwords and Bluetooth connections. Hence, we’ve reserved it as the last troubleshooting method that can potentially fix iPhone not making calls after iOS 27 update issue. That said, if you have important info such as passwords handy, you can begin resetting network settings:

  1. Tap Settings.
  2. Tap General.
  3. Tap Transfer or Reset iPhone.
  4. Tap Reset.
  5. Tap Reset Network Settings.

Check your phone contract/contact your carrier

One reason why your iPhone can’t make calls may be that there’s a problem with your network provider. For example, your phone contract may be for only a limited amount of minutes per month, and you may have previously set a block on going beyond that limit (so that you’re not charged). As such, you may need to contact your service provider in order to change your monthly limit and/or block.

Similarly, if you’re using a prepaid or pay-as-you-go SIM, your ability to make calls depends on the credit you have purchased. Check your remaining balance, and if you’re fresh out, buy some more if you need to make a call.

The above causes usually prevent you from making calls. However, in rare cases, your SIM can be deactivated or blocked, particularly if you’ve repeatedly failed to pay monthly bills on time. You may therefore have to contact your carrier in order to resolve any issues.

Even if you don’t have any issue with your contract or SIM, i recommend that you check with your carrier for any network outages. You can also use third-party sites like Downdetector to verify network statuses.

TAGGED:
Executive Editor
Follow:
Tom Griffin is the editor-in-chief at GeeksChalk where he oversees all of site’s evergreen content to ensure it’s up to date with the latest information. Hailing from London in the UK, he has over seven years of experience in the tech journalism space and holds a degree in English Literature. In his spare time, Tom can found checking out the latest video games, immersing himself in his favorite sporting pastime of football, and petting every dog he comes across in the outside world.
Leave a Comment