- If you’re iPhone says iPhone iPhone Unavailable with no Erase option, there are a few ways you can fix it.
- Using iTunes or Finder, you can remove the iPhone Unavailable screen even when the Erase option is not available.
- If you don’t have a computer nearby, you can use Find My or iCloud to fix iPhone Unavailable without Erase option.
There are few things more frustrating than having an iPhone that says iPhone Unavailable, but there’s no Erase iPhone option. Luckily, there’s still hope. If you need to know how to fix iPhone Unavailable without Erase option, then here are several different approaches you can try.
Why iPhone Unavailable No Erase Option?
For devices running iOS 15.2 to iOS 16.7, you’ll find the “Erase iPhone” option located in the bottom right corner of the screen. However, if your iPhone is using iOS 15.2 or earlier, only the “Emergency Call” option will appear at the bottom of the screen. Conversely, if your iPhone is using iOS 17 or later, the “Erase iPhone” option is replaced with “Forgot Passcode?”
How to Fix iPhone Unavailable with no Erase option
Try entering your passcode until the Erase iPhone option appears
Step 1: From your iPhone’s Lock Screen, try entering your passcode until the iPhone Unavailable" screen appears and your iPhone asks you to try again later. When you’re able to, continue trying to enter your passcode until the "Security Lockout" screen appears and you get the Erase iPhone option in the bottom corner of the screen.
Step 2: Tap Erase iPhone, then tap Erase iPhone again to confirm.
Step 3: Enter your Apple ID password to sign out of your Apple ID on your iPhone.
Step 4: Tap Erase iPhone option.
Step 5: When your iPhone restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.
If the Erase iPhone option doesn’t appear even after following the above steps, you’ll need to reset your device using iTunes, Finder, iCloud, or Find My app.
Fix iPhone Unavailable but no Erase option with iTunes or Finder
To use this method, you will need the following:
- The built-in Finder app on Mac or iTunes on a PC running Windows 10 or later
- The iPhone itself
- A compatible USB cable to connect your iPhone to the computer
Here’s how to fix iPhone Unavailable with no Erase option using iTunes or Finder:
Step 1: Launch iTunes (Mac/PC) or open the Finder (Mac), but don’t connect your device just yet.
Step 2: Put your iPhone in recovery mode
- For the iPhone 8, 8 Plus, SE (2nd or 3rd generation), or any iPhone X or later model: Press and hold the side button and one of the volume buttons until the power off slider appears. Turn off your device with the slider. Connect your device to your computer while holding the side button. Keep holding the side button until you see the recovery-mode screen on your phone.
- For the iPhone 7, 7 Plus or iPhone SE (1st generation): Press and hold the side (or top) button until the power off slider appears. Turn off your device with the slider. Connect your device to your computer while holding the volume down button. Keep holding the volume down button until you see the recovery-mode screen on your phone.
- For the iPhone 6s or earlier: Press and hold the side (or top) button until the power off slider appears. Turn off your device. Connect your device to your computer while holding the home button. Keep holding the home button until you see the recovery-mode screen on your phone.
If you see the passcode screen, you need to turn off your iPhone and start again.
Step 3: Restore your iPhone with your Mac or PC
Locate your iPhone in the Finder, or in iTunes or the Apple Devices app if you connect to a PC.
In the iTunes or Finder, you’ll be asked whether you want to Restore or Update your device. Choose Restore. iTunes will download software for your device.
Wait for the process to finish. When the process finishes, your device will restart and show a setup screen.
At this point, the iPhone Unavailable message is gone. Simply disconnect your iPhone from the computer, then set up and use your iPhone.
Fix iPhone Unavailable no Erase option using iCloud
If you’d rather not deal with iTunes or Finder, there’s a roundabout way to get out of iPhone Unavailable screen using iCloud.
To fix iPhone Unavailable with no Erase option using iCloud, follow the steps below:
Step 1: Open icloud.com/find in a browser on your computer.
Step 2:: Use your Apple ID and password to log in to your account.
Step 3: Click All Devices at the top of the screen.
Step 4: From the list that appears, select your iPhone. The map will zoom in on your chosen device.
Step 5: Select Erase This Device from the device window that appears.
Step 6: Click Next.
Step 7::. Enter your Apple ID password to continue.
Step 8: If you Enable Two Factor Authentication, enter the verification code sent to your other Apple device and click next..
Step 9: Click Erase and then confirm.
Once your iPhone has been fully erased, it will restart in an out-of-the-box configuration and you’ll have to go through the setup process again. Once you’ve done that, you can complete the setup process and choose to restore a backup from iCloud or your computer or set your iPhone up as brand new if you prefer to do that instead.
Fix iPhone Unavailable no Erase option using Find My app
To fix iPhone Unavailable with no Erase option:
Step 1: Open the Find My app on another iPhone or iPad.
Step 2: Tap Devices at the bottom of the screen, then select your iPhone.
Step 3: Tap Erase This Device, then tap Continue.
Step 4: Tap Erase.
Step 5: Enter your Apple ID password, then tap Erase again.
After your iPhone is erased, the iPhone Unavailable error will be removed, and you can follow the directions to restore the iPhone with a recent backup.
Easily get your iPhone out of unavailable mode
Figuring out how to get rid of iPhone unavailable message without the Erase iPhone option can be a challenge. Thankfully, Apple enables you to achieve this goal, making it incredibly easy to get your iPhone out of unavailable mode and regain access to your device.
If you can’t complete any of these steps or if you need any other assistance, contact Apple Support.
