Why is your iPhone not ringing on incoming calls? Know here

By Dave Johnson - Senior Staff Writer
2 Min Read

Is your iPhone not ringing when someone calls, causing you to miss calls? Your iPhone will ring audibly with incoming calls if you want. If it isn’t ringing, there are several possible reasons for the issue. There is probably nothing wrong with your iPhone’s speaker and hardware. However, with so many settings and features, your iPhone may not be ringing due to your settings. For example, you may have set your iPhone to vibrate only or silent mode, or you may have turned on Do Not Disturb. In this article, I’ll explain why your iPhone won’t ring and I’ll show you exactly how to fix it. These tips will help you regardless of the call type, such as regular calls, WhatsApp, Skype, Instagram and so on.

Silent mode is enabled

Most of the time, the reason your iPhone isn’t ringing for incoming calls is that you’ve activated silent mode.

Ensure that the Ring / Silent switch on the side of your iPhone is set to ring. When the switch is set to silent (orange position, the switch is pushed away from the screen), the phone will not ring. If the switch is pulled toward the screen, your iPhone’s ringer is turned on.

On iPhone 15 Pro and iPhone 15 Pro Max, you can turn off Silent mode by going to Settings > Sounds & Haptics, then turning off Silent mode.

The ringer volume level is all the way down

Another possible reason is that the ringer volume is turned all the way down so you can’t hear your iPhone ring when you get a call.

If the volume is too low to hear it ringing when a call comes in, you’ll want to make your iPhone louder. Open the Settings app, tap Sound & Haptics, and then drag the Ringtone and Alert Volume slider until it’s loud enough to be heard.

Silence Unknown Callers is turned on

If your iPhone is not ringing for calls made by callers who are not in your contact list (or from a number you have not called), this is the reason.

If you want your iPhone to ring for all calls, open the Settings app and tap Phone. Tap Silence Unknown Callers and then, on the Silence Unknown Callers page, swipe the button to the left to turn it off.

Call Forwarding is turned on

Another possible reason is that you turned on call forwarding on your iPhone. When call forwarding is enabled, your iPhone won’t ring when you receive a call, and the call will be directly sent to the forwarded number.

It’s easy to check to see if you have set up call forwarding on your iPhone and to turn it off. Open the Settings app and tap Phone. Tap Call Forwarding, and then turn off Call Forwarding by swiping the button to the left.

Focus mode is enabled

Your calls may be silenced if you turned on a Focus Mode, like Do Not Disturb. Focus feature is designed to silence calls, alerts, and notifications on your iPhone.

To check if you have Do Not Disturb or Focus turned on, swipe down from the top-right corner of your iPhone’s screen to open the Control Center. There, look at the rectangle next to your brightness controls — if it says Do Not Disturb, Driving, Sleep, or something similar, it’s turned on. Tap this button to disable your Do Not Disturb or Focus mode.

Auto-Answer Calls is turned on

Auto-Answer Calls is an accessibility feature that may cause your iPhone to not ring. Open the Settings app and tap Accessibility. Tap Touch followed by Call Audio Routing and ensure that Auto-Answer Calls is off with the button swiped to the left.

Communication Limits is enabled

One reason why you have an iPhone ringing problem may be because you’ve set up Communication Limits in Screen Time. You can set communication limits based on your contacts.

It’s easy to check to see if you have set up Communication Limits on your iPhone and to turn it off. Open the Settings app and tap Screen Time. Tap Communication Limits and check Everyone for During Screen Time and During Downtime.

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By Dave Johnson Senior Staff Writer
Dave Johnson is a staff writer for GeeksChalk based in New Jersey. He covers news, how-tos, and user guides for iPhone, iPad, Mac, and Apple Watch.
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