How to Check your Apple Repair Status Online

Sent your device to Apple service center for repair and need to check your repair status? Here's how you can check the repair status of your Apple device.

By Moses Johnson - Editor
1 Min Read

Want to know your product’s (iPhone, iPad, Mac, Apple Watch, AirPods, Vision Pro, HomePod, or Apple TV) repair status? Tracking the status of your repair is fairly simple, and you can do this online from your iPhone, iPad, Mac, or other device. This article explains how you can easily track the repair status of your Apple device.

Apple offers several hardware repair options. You can:

Here’s how to use Apple’s website to check the status of your repair.

Check your repair status through My Support

  1. Head to My Support website. This website offers an easy way to check the repair status.

  2. Click or tap the Sign in to My Support link and sign in with the same Apple ID that you used to start your service or repair.

  3. You will see your existing repairs and their status. You can see more details by clicking or tapping the “See details” link. You will also see all of your support activity.

  4. Scroll down and you will see the “Repair Lookup” section. You can use this short form to look up the details of your repairs. You will need to enter your Repair ID and serial number or zip code. This My Support page includes your repair ID under the Recent Activity section. You can also find your Repair ID in the confirmation email that you receive from Apple. To find your product’s serial number, check the original product receipt or invoice. After entering your Repair ID and serial number or zip code, click submit button.

Repair Lookup section on My Support website

And that’s all you need to do to check the repair status of your Apple device online. Please note that Apple will send you email notifications regarding your repair status. Also note that as of now, the Apple’s Support app does not offer repair lookups.

If you can’t find the information you need, you may want to contact Apple support for help.

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By Moses Johnson Editor
Moses Johnson is the Editorial Director of, who has a keen eye for news, rumors, and all the unusual stuff around Apple products. Moses is commonly referred to online as The Professor, with decades of experience in tech under his belt.
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