How to fix Find My not working on iPhone after iOS 17 update

By Moses Johnson - Managing Editor
5 Min Read

If Find My is not working after iOS 17 update, here are the steps you can take to troubleshoot and solve the problem.

Use Find My to find your AirPods, Apple Watch, and AirTag  

Several iPhone users have reported that the Find My app is not working after iOS 17 update. More specifically, the Find My is not updating location or tracking lost device’s.

Are you having this problem too? Are you unable to track lost devices because the find MY app is not updating location or working after updating to iOS 17? There could be several reasons why you’re having this issue, and we will run down some possible solutions to the problem here.

Ways to Fix Find My Not Working after iOS 17 update

1. Quit and Relaunch Find My

Sometimes, the Find My app can stop working on your iPhone due to a minor software glitch. The quickest way to resolve this is to force quit and relaunch the app.

  1. Swipe up from the bottom of the screen to bring up the App Switcher. If you have an iPhone with a Home button, press the Home button twice instead.
  2. Locate the Find My card and push it off the top of the screen to close it.
  3. Now go back to the Home screen and open Find My again.

2. Check your internet connection

Your iPhone needs to be connected to the internet for Find My to work. So, if Find My is not working after iOS 17 update, check that your iPhone has a working cellular or Wi-Fi network connection.

If you are using Wi-Fi, go to Settings >Wi-Fiand toggle the setting off and on again. If the Wi-Fi connection is gone, try restarting your router.

If you are using cellular data, go into your Settings app and tap Cellular. Make sure that Cellular Data is enabled at the top of the page.

You also need to ensure that you have allowed access to the Find My using your data plan. To find out, go to Settings > Cellular Dataand scroll down to the list of apps allowed to use your data plan. Make sure the Find My is toggled to green.

3. Check to See If Find My iPhone is Enabled

Your devices won’t show up on Apple’s map if the feature isn’t active, so make sure the Find My feature is turned on in settings.

  1. Open the Settings app and tap your Apple ID.
  2. Tap Find My.
  3. Make sure that the toggle next to Find My iPhone is enabled.

Please note: In order to locate a device, you must turn on Find My [device] before it’s lost.

4. Turn on Bluetooth to Locate Devices Without a Connection

Apple in iOS 13 added a ‌Find My‌ Network option that lets your lost devices be located even when not connected to WiFi or LTE by leveraging Bluetooth and proximity to other nearby Apple devices.

When your lost device is offline but close to another device, it’s able to connect to that other device over Bluetooth and relay its location. That means that your devices are more trackable than ever, and there’s a better chance you can find a device that’s been lost.

Tracking a device in this way requires Bluetooth to be enabled because location is shared with another device using Bluetooth. Turning off Bluetooth or power makes your device untrackable, but if it’s on, has Bluetooth, and is near another Apple device, it can be tracked even if it can’t connect to WiFi or LTE.
You’re not going to notice a difference in the ‌Find My‌ app when tracking a device over Bluetooth rather than a cellular or WiFi connection — it simply shows up in the list of devices like any other device that does have a standard connection. Offline devices do have their distance from you listed in gray instead of blue, and you can tell when the location data was last updated by the time listed. To turn on Bluetooth on your iPhone, go to Settings > Bluetooth.

5. Verify you turned on location services

If you want to be able to find your lost device on a map using Find My, make sure that Location Services is turned on. To do this:

  1. Open Settings.
  2. Tap Privacy & Security.
  3. Select Location Services,.
  4. Turn on Location Services.

If you tap Find My, there’s an option to allow access to your location While Using the App or Always. If Allow Location Access isn’t set to While Using the App or Always, the Find My won’t update location. Try changing the app’s location settings and see if Find My starts working again.

6. Turn Find My Off And Back On

If the Find My app is not working after trying the above steps, try turning the feature off and back on. Follow the steps below to turn off Find My on your iPhone:

  1. Open the Settings app and tap your Apple ID.
  2. Tap Find My.
  3. Tap Find My iPhone.
  4. Turn off Find My iPhone.
  5. Type in your Apple ID password and then tap Turn Off.

Now follow the steps below to turn on Find My for your iPhone:

  1. Open the Settings app and tap your Apple ID.
  2. Tap Find My.
  3. Tap Find My iPhone.
  4. Turn on Find My iPhone.

To see your device even when it’s offline, turn on Find My network.
To have the location of your device sent to Apple when the battery is low, turn on Send Last Location.

7. Turn on Find My network for AirPods Pro or AirPods Max

If your AirPods or supported Beats product are paired with your iPhone, they’re automatically set up when you turn on Find My iPhone.
To make sure that you can find your devices even if they’re powered off or disconnected, check that Find My network is turned on.

Start the Settings app on your iPhone and go into Bluetooth. Tap the More Info button next to your device in the list. Scroll down to Find My network. Make sure that Find My network is turned on.

8. Check your Apple ID

You can’t use Find My with a different Apple ID than the device you’re locating. You can quickly check your Apple ID by going to Settings > [your name] and look at the email address under your name. This account is the one you need to sign in to iCloud with to find your phone.

9. Check the Date and Time

An incorrect date or time can create issues with Find My. To check this, go to Settings > General > Date & Time. If the date or time is wrong, turn on the switch next to Set Automatically to get the correct date and time from Apple’s servers. If this doesn’t help, deactivate the switch and set the correct time manually.

10. Restart Your iPhone

If date and time are not the problem, you might need to restart your iPhone. To do this, simply open the Settings app and tap General > Shut Down. Once the screen goes black, wait for several seconds and hold the Side button until you see the Apple logo.

11. Update Your iPhone

If the Find My iPhone still isn’t working, check for an iOS update. Software updates often fix known bugs and errors. iOS updates are also the only way to update native iPhone apps, like Find My. Start the Settings app on your iPhone and go into General > Software Update. Tap Download and Install or Install Now if an iOS update is available.

Easily Fix Find My Not Working After iOS 17 Update!

We hope you’ve fixed the problem and the Find My iPhone App is working again! Make sure to share this article on social media to teach your friends and family what to do when the Find My app is not working on their iPhone. Leave any other questions about your iPhone in the comments section down below.

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By Moses Johnson Managing Editor
Moses Johnson is the Editorial Director of GeeksChalk.com, who has a keen eye for news, rumors, and all the unusual stuff around Apple products. Moses is commonly referred to online as The Professor, with decades of experience in tech under his belt.
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