You’re trying to make a call, but your iPad has low cellular signal. Now would be a great time to use Wi-Fi calling, but that’s not working either. In this article, I’ll explain the steps to take when Wi-Fi calling isn’t working on your iPad.
Wi-Fi Calling, Explained.
Wi-Fi calling is a great backup when you’re in an area with little or no cellular coverage. With Wi-Fi calling, you can make and receive calls using your connection to a nearby Wi-Fi network. Still, there can be problems that prevent this from working properly on your iPad.
There are several reasons why Wi-Fi calling might not work on your iPad. Here are a some steps you can take to try and fix the problem.
Make Sure Wi-Fi Calling Is Turned On
- Open the Settings app on your iPad.
- Tap Cellular, tap Wi-Fi Calling, then turn on Wi-Fi Calling on This iPad.
- Enter or confirm your address for emergency services.
When Wi-Fi Calling is available, “Wi-Fi” is displayed after your carrier name in the status bar, and all your calls go through Wi-Fi.
Restart Your iPad
Sometimes, all you need to do to fix Wi-Fi Calling problem is simply restart your iPad. Go to Settings -> General -> Shut Down, then swipe the red power icon from left to right to turn off your iPad. Press and hold the top button to power your iPad back on.
Double-Check Your iPad Is Connected To A Wi-Fi Network
If you’re not connected, you won’t be able to use Wi-Fi calling on your iPad. Head to Settings -> Wi-Fi and make sure a check mark appears next to the name of a Wi-Fi network. While you’re there, try turning Wi-Fi off and back on. It may fix a minor software bug!
See also: Your iPad Won’t Connect to Wi-Fi? Here’s how to fix it
Eject And Reinsert The SIM Card
Similar to restarting your iPad, rebooting your SIM card may be all it takes to fix the problem. If your iPad has a physical SIM card, locate the SIM tray, then use a SIM card ejector tool or a straightened out paperclip to eject the SIM card. Push the tray back in to reseat your SIM card.
Reset Network Settings
To do this, go to Settings -> General -> Transfer or Reset iPad -> Reset -> Reset Network Settings. This erases your Wi-Fi settings, so you’ll have to reenter your passwords after the reset is complete. Keep in mind that this will it also reset the Cellular, VPN, and APN settings on your iPad.
Contact Your Wireless Carrier
If nothing else has worked, it may be worthwhile getting in touch with your wireless carrier. There could be an issue with your account that only a customer service representative can resolve.
Just One Wi-Fi Call Away!
No wireless carrier has 100% coverage, and that’s why Wi-Fi calling is a great backup. It’s an important feature to have, and now you know what to do if Wi-Fi calling is not working on your iPad. Let us know how you fixed your Wi-Fi calling issue in the comments below!
