Troubleshooting
Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!
iPhone 18 Pro Not Showing Up in Finder on Mac? Here’s Why
Unlock your iPhone on the Home Screen and tap Trust when asked if your iPhone…
Notes Disappeared on iPhone 18 Pro? How to Recover Them
Update iOS and make sure Notes is turned on in iCloud if your notes disappeared…
Latest Troubleshooting
Writing Tools Unavailable on iPhone 18 Pro? Here’s Why
Turn off your VPN and check for software updates if Writing Tools are unavailable on…
Beats Headphones Won’t Turn On With iPhone 18 Pro? Fix
Charge your Beats headphones and try a different USB cable if they won't turn on…
Videos Show a Black Screen in Safari on iPhone 18 Pro
Turn off any ad blocker and reload the page if videos show a black screen…
Apple News Fails to Load on iPhone 18 Pro After iOS Update
If Apple News fails to load on your iPhone 18 Pro or iPhone 18 Pro…
AirPlay Not Working on iPhone 18 Pro? How To Fix
If AirPlay or AirPlay Mirroring isn't working on your iPhone 18 Pro or iPhone 18…
Cannot Verify Server Identity on iPhone 18 Pro, Fix
Check with your email provider and make sure you're online if Mail says "Cannot Verify…
“TV” Isn’t Available Right Now on iPhone 18 Pro, Fix
Sign out of Media & Purchases and sign back in if the TV app on…
How to Fix Shazam Not Working on iPhone 18 Pro
Update iOS and Shazam and turn off Bold Text if Shazam isn't working on your…
Control Center Won’t Swipe Down on iPhone 18 Pro? Fix
Make sure Access Within Apps is on and Control Center is allowed when locked if…
Is Spotify Not Working on iPhone 18 Pro? How to Fix
Make sure the Spotify app is up to date and restart your iPhone if Spotify…
