iPhone 14 Plus Not Ringing on Incoming Calls? 15 Ways to fix it

By Moses Johnson - Editor
7 Min Read

We’ll show you what to do if your iPhone 14 Plus isn’t ringing so you won’t miss another call.

Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.

The upper portion of the front of iPhone with the volume up and volume down buttons on the upper left.  

Having a phone that won’t ring sort of defeats the purpose of having a phone in the first place. So if your iPhone 14 Plus won’t ring when someone calls, it can be quite frustrating. But, this doesn’t mean you have to rush out and buy a new phone. The problem of iPhone 14 Plus not ringing on incoming calls is often related to software quirks and settings you can adjust at home.

In this article, i’ll explain why your iPhone 14 Plus is not ringing on incoming calls and show you how to fix the problem. Let’s dive right in!

Why is My iPhone 14 Plus Not Ringing on incoming calls?

Here are the main reasons why your iPhone 14 Plus won’t ring when someone calls:

  • Your ringer volume is turned all the way down.
  • Your iPhone is on Do Not Disturb, Focus or Airplane mode.
  • Call Forwarding is turned on.
  • Your iPhone is paired with Bluetooth.
  • iPhone is stuck on headphone or Bluetooth mode.
  • There’s an issue with a third-party ringtone.
  • The speaker port is clogged.
  • Your iPhone is physically damaged.

Now, lets discuss how to resolve the iPhone 14 Plus not ringing problem.

14 Ways to Fix iPhone Not Ringing Issue

1. Check Your Ring/Silent Switch

The Ring/Silent switch is used to quickly and easily turn your ringer on and off. If your switch is flipped to silent, your iPhone 14 Plus won’t ring.

  1. Take a look at your Ring/Silent switch, which is located on the left side of your iPhone.
  2. You’ll know the your iPhone is on silent when you see a small, orange line because switch is pulled away from the screen.
  3. To turn your ringer on, pull the switch towards the screen.

2. Make Sure Your Ringer Volume Is Loud Enough

Make sure your ringer volume is loud enough to diagnose any issues with your iPhone speaker. If your ringer volume is all the way up, but your iPhone 14 Plus is making faint sounds or no sounds at all, you may have an issue with your iPhone speakers.

  1. Open the Settings app.
  2. Tap Sounds & Haptics.
  3. Under Ringtone and Alert Volume, drag the slider to turn the volume all the way up.
  4. If you don’t hear anything, you may have a problem with your iPhone speaker.

3. Check Custom Ringtone for All Contacts

If the ringtone is set to "None", your iPhone 14 Plus won’t ring. You can fix the problem by choosing a ringtone sound.

  1. Open the **Settings app.
  2. Tap Sounds & Haptics**.
  3. Under Sounds and Haptic patterns, tap Ringtone, and choose the desired tone.

4. Restart Your iPhone

A minor software glitch could be the reason why your iPhone 14 Plus isn’t ringing. Sometimes restarting your iPhone can fix these sorts of minor software problems.

  1. Press and hold the side button and the volume down button until "slide to power off" appears on the display.
  2. Swipe the power icon from left to right to shut down your iPhone.
  3. Wait at least 15 seconds, then press and hold the side button until you see the Apple logo appear in the center of the display.

5. Make sure Airplane mode is off

If you set your device to Airplane mode during a flight and you forgot to disable it when you landed, your iPhone 14 Plus won’t ring. Here’s how to turn it off:

Turn On Airplane Mode In The Settings App

  1. Open the Settings app.
  2. Tap the switch next to Airplane Mode.

You’ll know Airplane Mode is on when the switch is green. A small airplane icon will also appear in the upper left-hand corner of your iPhone’s display.

Turn On Airplane Mode In Control Center

  1. Open Control Center by swiping down from the upper right-hand corner of the display.
  2. Tap the airplane icon to turn on Airplane Mode.

You’ll know Airplane Mode is on when airplane icon turns white inside or an orange circle.

6. Turn Off Do Not Disturb

One of the most common reasons why iPhone 14 Plus is not ringing is because Do Not Disturb is turned on. Do Not Disturb is a feature that silences all calls, texts, and other alerts on your iPhone.

Turn Off Do Not Disturb In The Settings App

  1. Open Settings.
  2. Tap Focus.
  3. Tap Do Not Disturb.
  4. Turn off the switch at the top of the screen next to Do Not Disturb.
  5. You’ll know Do Not Disturb is off when the switch is gray and positioned to the left.

Turn Off Do Not Disturb In Control Center

  1. Swipe down from the upper right-hand corner of the screen.
  2. ook at the rectangle next to your brightness controls — if it says Do Not Disturb, Driving, Sleep, or something similar, it’s turned on. Tap this button to disable your Do Not Disturb or Focus mode.
  3. You’ll know Do Not Disturb, or your Focus, is off when the icon is no longer illuminated.

Turn Off Do Not Disturb Using Siri

  1. Press and hold the side button or say “Hey Siri” to activate Siri.
  2. Say, "Turn off Do Not Disturb."
  3. Siri will turn off Do Not Disturb.

7. Make Sure the Person Isn’t Blocked

After you block a person, they can’t call you. If you aren’t getting phone calls from a specific person, make sure they aren’t added (accidentally or on purpose) to the block list.

  1. Go to Settings and tap Phone.
  2. Tap on Blocked Contacts.
  3. If the person is listed here, swipe left on their name or number and tap Unblock.

8. Turn Off "Silence Unknown Callers"

One reason why your iPhone 14 Plus won’t ring may be because your _block unknown callers _feature is turned on. This feature is great for stopping telemarketers and robocalls in their tracks, but unfortunately it also filters out some people that you actually do want to talk to.

To turn this off, follow the steps below:

  1. Open Settings.
  2. Tap Phone.
  3. Turn off the switch next to Silence Unknown Callers.

Now, your phone should be able to ring again when someone who isn’t in your contacts tries to call you.

9. Turn off call forwarding

Call forwarding is handy if you need to temporarily send all incoming calls to another phone. That means that if you aren’t getting any calls on your iPhone 14 Plus at all, there’s a chance you had previously set up call forwarding and all calls are being redirected to another number.

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap Phone.
  3. Tap Call Forwarding.
  4. Turn off the toggle next to Call Forwarding.

10. Check custom ringtones

If the iPhone 14 Plus won’t ring for a specific caller and that person isn’t blocked, then check to see if a custom ringtone you assigned to them isn’t working.

  1. Launch the Phone app and tap the Contacts tab at the bottom of the screen.
  2. Tap the contact whose ringtone you want to change.
  3. Tap Edit in the top right corner of the contact’s page.
  4. Tap Ringtone.
  5. Select a non-custom ringtone from the list of available options.

Now, make a test call to see if your iPhone 14 Plus still won’t ring.

Try playing the ringtone and assess its volume. It’s possible it might have a silent section or is simply too quiet for you to hear it properly, especially in a noisy situation. If in doubt, switch back to a standard ringtone and see if that solves the problem.

11. Check that your iPhone isn’t stuck in Bluetooth or headphones mode

If your iPhone 14 Plus is "stuck" in headphones mode, it’ll send your ringtone to a device that’s not actually connected. This might include earbuds that aren’t plugged in or a Bluetooth device that isn’t turned on.

Here are a few things you can try to "wake up" your iPhone’s audio connection so it’s working properly:

Disconnect the Bluetooth Device

  1. Go to "Settings" > "Bluetooth".
  2. Find the device your iPhone 14 Plus is connected to and tap on the "i" next to it.
  3. Tap "Disconnect".

Turn off Bluetooth

An alternative to disconnecting individual devices is to turn off Bluetooth entirely:

  1. Go to "Settings" > "Bluetooth".
  2. Toggle the Bluetooth switch to the ‘Off’ position.

Unplug and Plug in Headphones

If your iPhone is stuck in headphone mode, you can try plugging in and unplugging headphones several times. This can potentially jog the headphone jack or Lightning port back to normal.

Clean the Lightning Port

Dirt, dust, or debris in the Lightning port can trick your iPhone into thinking headphones are plugged in. Use a compressed air duster or a soft brush to carefully clean the port.

12. Check to see if CarPlay is on

If your vehicle supports CarPlay, you may take advantage of the convenience – and relative safety – of using your phone hands-free using the large display in your car’s center console. CarPlay launches automatically when you plug the iPhone into the car’s USB port.

Your iPhone 14 Plus won’t ring when it’s connected to CarPlay – the ring be transmitted through your car’s speaker instead. If you want the phone to ring, disconnect CarPlay by unplugging the phone from the car’s USB port.

13. Turn off calling on your Mac

Did you set up your Mac to receive phone calls from your iPhone? This can interfere with your iPhone’s ability to ring when a call comes in. To see if this is the bug that has been plaguing you, disable calls on other devices.

  1. Open the Settings app on your iPhone.
  2. Go to Phone.
  3. Tap Calls on Other Devices.
  4. Turn off the switchnext to Allow Calls on Other Devices.

14. Reset All Settings

If none of these other steps worked, consider resetting all iPhone settings. This can flush out an intermittent software glitch that’s keeping your iPhone 14 Plus from ringing the way it should.

  1. Open Settings.
  2. Tap General.
  3. Select Transfer or Reset iPhone.
  4. Choose Reset.
  5. Tap Reset All Settings.

This won’t erase personal data like music, photos, and apps. However, all the settings you’ve changed, like Wi-Fi, the Home Screen layout, notifications, and more, will return to default.

It’s a bit of a hassle, but it confirms that no settings prevent your iPhone 14 Plus from ringing when you get a phone call.

15. Get your iPhone serviced

If your iPhone 14 Plus still won’t ring, you probably have a hardware problem such as a damaged speaker.

It might be time to take your iPhone to a professional.

  • Contact Apple Support online or over the phone for further assistance.
  • You could also book an appointment at an Apple Store if it’s available in your region.


The problem with your iPhone 14 Plus not ringing should be fixed by now, ensuring you don’t miss any important phone call. To confirm, ask a friend or family member to call you, or try calling yourself from a Google Voice number instead.

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By Moses Johnson Editor
Moses Johnson is the Editorial Director of GeeksChalk.com, who has a keen eye for news, rumors, and all the unusual stuff around Apple products. Moses is commonly referred to online as The Professor, with decades of experience in tech under his belt.
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