Wi-Fi is one of the most important features of an iPhone. It enables users to access the internet, stream videos, download apps, and stay connected to the world. However, it can be frustrating if Wi-Fi stops working on your iPhone 14 Pro. There could be several reasons why Wi-Fi is not working on your iPhone 14 Pro, and the good news is that most of these issues can be fixed easily. In this article, I’ll explain why Wi-Fi is not working on your iPhone 14 Pro and show you how to fix the problem.
Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.
Here are some examples of Wi-Fi problems that iPhone 14 Pro users are experiencing:
- Slow Wi-Fi speeds: Some users have reported that their Wi-Fi connection is extremely slow, making it difficult to browse the internet or stream videos.
- Wi-Fi keeps disconnecting: Some users have stated that their iPhone 14 Pro is randomly disconnecting from Wi-Fi.
- Unable to connect to Wi-Fi: Some users have reported that they are not able to connect to any Wi-Fi network, even when the network is available and the password is correct.
- Poor Wi-Fi signal: Users have complained that their iPhone 14 Pro is having a weak Wi-Fi signal, making it difficult for them to connect to the internet or download files.
- Wi-Fi network not appearing: In some cases, Wi-Fi networks is not appearing on 14 Pro, even when other devices are detecting them.
These are just a few examples of the Wi-Fi problems that iPhone 14 Pro users are facing. If you are experiencing any of these issues, this troubleshooting guide will help you to resolve it.
Why is Wi-Fi Not Working on iPhone 14 Pro?
There are several reasons why Wi-Fi may not be working on your iPhone 14 Pro. Here are some of the common causes:
- Wi-Fi network issues: The Wi-Fi network you are trying to connect to may be experiencing issues such as poor signal strength, minor glitch, or it may be down for maintenance.
- Network congestion: High traffic on the Wi-Fi network may cause slow speeds or disconnection issues.
- Software bugs or glitches: Occasionally, software bugs or glitches in the iPhone 14 Pro operating system may cause Wi-Fi connectivity issues.
- Physical obstructions: Physical obstructions such as walls, furniture, or other objects can block Wi-Fi signals, causing connection issues.
- Incorrect Wi-Fi settings: Incorrect Wi-Fi settings such as incorrect passwords, incorrect network configurations, or airplane mode being turned on may prevent Wi-Fi connectivity.
- Security software or VPN issues: Security software or Virtual Private Network (VPN) applications may interfere with the iPhone 14 Pro ability to connect to Wi-Fi networks.
- Hardware issues: In some cases, hardware issues such as a faulty Wi-Fi antenna or a damaged Wi-Fi chip may prevent the iPhone 14 Pro from connecting to Wi-Fi networks.
Now that you understand the reasons why Wi-Fi may not be working on your iPhone 14 Pro, lets discuss the steps to troubleshoot and resolve the problem.
What to do When Wi-Fi is Not Working on Your iPhone 14 Pro
Make sure Wi-Fi is turned on
It might seem obvious, but sometimes the reason Wi-Fi isn’t working on your iPhone 14 Pro is simply that Wi-Fi is turned off. Before trying any of the other solutions, it’s important to check that Wi-Fi is turned on on your iPhone 14 Pro. Here’s how to do that:
- Go to Settings > Wi-Fi.
- Make sure the switch next to Wi-Fi is turned on and green.
- If the switch is not turned on, tap it to turn it on. Your iPhone will scan for available Wi-Fi networks and display them on the Wi-Fi screen. Tap your network name to connect.
- Enter the password if required, and then tap on Join.
If the Wi-Fi network is not listed, make sure that the Wi-Fi router is turned on, and the network is within range.
If Wi-Fi is already turned on and you’re still having issues connecting to your network, move on to the next solution.
2. Turn Wi-Fi off and then back on
One of the simplest solutions to try when your Wi-Fi connection is not working on your iPhone 14 Pro is to turn off Wi-Fi and then turn it back on. This can help reset your iPhone’s Wi-Fi connection and reconnect to the network.
To turn Wi-Fi off and then back on, follow these steps:
- Go to Settings > Wi-Fi.
- Tap the switch next to Wi-Fi to turn it off.
- Wait a few seconds and then tap the switch again to turn Wi-Fi back on.
Once you’ve turned Wi-Fi back on, try to connect to your Wi-Fi network again.
Alternatively, follow the steps below:
- Swipe down from the top right corner of your iPhone to open Control Center.
- Tap the Wi-Fi icon to turn it off.
- Wait a few seconds and tap the Wi-Fi icon again to turn it on.
Once you’ve turned on Wi-Fi, try to connect to your Wi-Fi network again.
3. Check your Wi-Fi router
If you’ve tried the above solutions and your iPhone 14 Pro still won’t connect to your Wi-Fi network, the problem may be with your Wi-Fi router. Make sure that your Wi-Fi router is turned on, and that there are no physical obstructions blocking the Wi-Fi signal.
You can also try resetting your Wi-Fi router by unplugging it from the power source for 30 seconds and plugging it back in. This can help fix minor connectivity issues.
4. Disable VPN
If you’re using a VPN on your iPhone 14 Pro, it’s possible that the VPN is causing your Wi-Fi connection issues. Disabling your VPN can sometimes help fix Wi-Fi connection issues on your iPhone 14 Pro.
To disable your VPN on your iPhone, follow these steps:
- Go to Settings.
- Tap the switch next to VPN to turn it off.
Once you’ve turned off your VPN, try to connect to your Wi-Fi network again.
5. Restart your iPhone
One of the simplest solutions to fix Wi-Fi issues on your iPhone 14 Pro is to restart your phone. Restarting your iPhone can help fix minor software issues that may be causing Wi-Fi connection problems. To restart your iPhone, follow these steps:
- Press and hold the Side button and either of the volume buttons until the power off slider appears.
- Drag the slider to turn off your iPhone.
- Wait for a few seconds, then press and hold the Side button again until the Apple logo appears.
- Once your iPhone has restarted, try connecting to your Wi-Fi network again.
Sure, here’s an explanation of another solution you can try if your Wi-Fi connection isn’t working on your iPhone 12:
6. Turn off Wi-Fi Assist
Wi-Fi Assist is a feature on your iPhone 14 Pro that automatically switches your device to cellular data when the Wi-Fi connection is weak. This can help ensure that you always have a stable internet connection, but it can also cause issues if your iPhone is switching back and forth between Wi-Fi and cellular data frequently.
To turn off Wi-Fi Assist on your iPhone, follow these steps:
- Go to Settings > Cellular.
- Scroll down to the bottom of the Cellular screen and look for the Wi-Fi Assist option.
- If Wi-Fi Assist is turned on, tap the switch next to it to turn it off.
Once you’ve turned off Wi-Fi Assist, try to connect to your Wi-Fi network again. This should prevent your iPhone 14 Pro from automatically switching to cellular data and keep it connected to your Wi-Fi network.
7. Forget Wi-Fi network and reconnect
If restarting your iPhone 14 Pro didn’t fix the Wi-Fi issue, the next step is to forget and reconnect to your Wi-Fi network. Forgetting your Wi-Fi network will remove it from your iPhone 12’s saved networks, and reconnecting to it will force your phone to create a new connection. Follow these steps:
- Go to Settings > Wi-Fi.
- Tap the information (i) icon next to your Wi-Fi network.
- Tap on Forget This Network and confirm.
- Go back to the Wi-Fi settings screen and tap your Wi-Fi network.
- Enter the password if required and then tap on Join.
8. Reset network settings
Resetting your iPhone 14 Pro network settings can help fix issues related to Wi-Fi connectivity. This will erase all your Wi-Fi network settings, including saved Wi-Fi passwords, so make sure you have them handy before proceeding.
- Go to Settings > General > Transfer or Reset iPhone.
- Tap on Reset.
- Tap on Reset Network Settings.
- Enter your passcode if required, and then tap on Reset Network Settings again to confirm.
Your iPhone will restart and reset all of its network settings. Once your iPhone restarts, connect to your Wi-Fi network again and see if the issue has been resolved.
9. Contact your Internet provider
If you have tried all the above methods and still cannot connect to Wi-Fi, it might be time to contact your Internet provider. They can assist you in troubleshooting the issue and can provide further assistance if necessary.
10. Contact Apple support for hardware fix
If you suspect that the Wi-Fi issue on your iPhone 14 Pro is due to a hardware problem, you can contact Apple support to get help. Here are a few options:
- Contact Apple Support online: You can contact Apple Support online through their website. They offer live chat support, email support, and phone support. You can also schedule a call with a support representative at a convenient time.
- Visit an Apple Store: If there’s an Apple Store near you, you can visit in person to get help. They’ll be able to diagnose the problem and recommend a solution.
- Contact an authorized service provider: If there’s no Apple Store near you, you can contact an authorized service provider. They’ll be able to diagnose and repair your iPhone if necessary.
Experiencing Wi-Fi connection issues on your iPhone 14 Pro can be frustrating, but there are several solutions you can try to resolve the problem. You can start by ensuring that Wi-Fi is turned on, and then try the various solutions we’ve discussed, such as resetting network settings, toggling airplane mode, disabling VPN, turning Wi-Fi off then back on, and turning off Wi-Fi Assist. If none of these solutions work, it may be necessary to contact Apple support for a hardware fix. By following these steps, you can resolve Wi-Fi connectivity issues on your iPhone 14 Pro and get back to using your device with reliable internet access.