How to check if your iPhone was repaired using genuine Apple Parts

Need to know if your iPhone was repaired using genuine Apple part? We’ll show you how to find out.

By Moses Johnson - Editor
3 Min Read

If your iPhone has been repaired, you can check your device’s parts including Battery, Display, and Camera to find out if the repair used genuine Apple Parts and calibration processes.

Why it’s Important to Check if Your iPhone Was Repaired Using Genuine Apple Parts?

It’s best to own devices that still have their original parts. Original iPhone parts are designed not just to work, but also to pass the necessary safety requirements for everyday use.

The damage that fake parts can cause includes issues with the screen and battery. Fake iPhone parts can even cause explosions.

With so many iPhone models on the market, a non-Apple-trained technician may also install used, damaged, or incorrect parts for your model.

We that in mind, here is how to check if your iPhone was repaired using genuine Apple parts.

How to Find if iPhone was Repaired Using Genuine Parts

Check for genuine parts and service history of your iPhone

Like a car, your iPhone effectively has a logbook of any parts that have been replaced. This area will only show up on a device that has had any components replaced, which means if you don’t see it then you can be relatively sure that the iPhone has remained sealed since it left the factory.

With iOS 15.2 and later, follow the steps below to check the parts and service history of your iPhone.

  1. Launch the Settings app.
  2. Go to General > About.
  3. If you had your iPhone repaired, you will see a Parts and Service History section. It will show the part that was serviced. The parts will be shown as either repaired with a genuine Apple part or an unknown part.

For instance, it will say:
Display Genuine Apple Part or Unknown Part
A screenshot showing genuine Apple part in iPhone settingsCamera Genuine Apple Part or Unknown Part
Battery Genuine Apple Part or Unknown Part, and so on.
4. If iPhone has connected to the internet after the repair was done, you can tap the part for more information, including the date the repair was done.

What you can check

The Parts and Service History shows the following replaced parts, as applicable:

  • Battery – For iPhone XR, XS, XS Max, and later, including iPhone SE (2nd and 3rd generation)
  • Display – iPhone 11 and later
  • rear system, TrueDepth camera, or rear cameras – iPhone 12 and later
    Note: Apple says that if your iPhone has a major issue that ‘affects the functionality of the device and needs attention to resolve,’ you may also see it listed under the Parts and Service History section.

What if your iPhone has an Unknown Part

A screenshot of an iPhone showing unknown parts in settings

The Unknown Part message can appear for several reasons, but the main ones are:

  • The iPhone was repaired using a nongenuine Apple part.
  • The part was already used or installed in another iPhone.
  • The part calibration was incomplete. For instance, if you repair your iPhone yourself, you have to complete the calibration by contacting Apple.
  • The part isn’t functioning as expected.

If your iPhone has an Unknown Part and you got it repaired from an Apple Store or authorized service center, then you must immediately contact them for a fix.

While having an Unknown Part message doesn’t affect your ability to use your iPhone it can pose some challenges.

If the display is not genuine

  • You may experience display brightness issues such as display not being uniformly bright and lower maximum brightness
  • Colors may not appear sharp and consistent
  • True Tone feature may not function properly
  • The battery may drain quickly
  • Display might not turn off during phone calls when you hold the iPhone to your ear
  • Multi-Touch might not respond on parts of the screen. As a result, you may experience missed screen touches or touches not registering in the right location

If the battery is not genuine

  • You will get significantly less use time per charge
  • Inability to obtain battery health information
  • Your iPhone may not fast charge
  • The device may heat
  • There is also a possibility of bigger problems like fire
  • The battery may not have a good lifespan

If the front and back cameras are not genuine

  • Camera may not focus correctly or images may be blurry
  • Portrait mode may not work correctly
  • A 3rd-party app that uses the camera might freeze or quit unexpectedly
  • Real-time preview in 3rd-party apps might appear blank or might get stuck
  • Camera may show black screen
  • Face ID may not work properly

Don’t see the Parts and Service History section?

You won’t see this section in your iPhone Settings if:

  • The iPhone was never repaired
  • It’s an iPhone X or older model
  • It’s running an iOS version older than iOS 15.2

See also:

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By Moses Johnson Editor
Moses Johnson is the Editorial Director of, who has a keen eye for news, rumors, and all the unusual stuff around Apple products. Moses is commonly referred to online as The Professor, with decades of experience in tech under his belt.
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