Troubleshooting
Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!
iPhone 18 Pro Not Showing Up in Finder on Mac? Here’s Why
Unlock your iPhone on the Home Screen and tap Trust when asked if your iPhone…
Notes Disappeared on iPhone 18 Pro? How to Recover Them
Update iOS and make sure Notes is turned on in iCloud if your notes disappeared…
Latest Troubleshooting
Safari Opens the Wrong Tab on iPhone 18 Pro? Here’s Why
Update iOS and clear your history and cookies if Safari opens the wrong tab on…
iCloud Drive Taking Up Space in iPhone 18 Pro Storage
Restart your iPhone and check for updates if iCloud Drive takes up too much space…
Why Is the App Store Button Grayed Out on iPhone 18 Pro?
If the App Store download button is grayed out on your iPhone 18 Pro or…
Black Ink Spots or Bleeding iPhone 18 Pro Screen? How to Fix
Learn why black ink spots appear on your iPhone 18 Pro screen after a drop…
Play Sound Missing for AirTags on iPhone 18 Pro? What to Do
Force restart your iPhone and check Location Services for Find My if Play Sound is…
iPhone 18 Pro Storage Screen Not Loading? Here’s Why
If the iPhone Storage screen won't load on your iPhone 18 Pro or iPhone 18…
iPhone 18 Pro Black Screen? Here’s What to Do
Make sure the battery isn't dead and force restart your iPhone if your iPhone 18…
Fix iPhone 18 Pro Safari “This Connection Is Not Private” Warning
Learn how you can fix the "this connection is not private" error in Safari on…
iPhone 18 Pro: “Estimating Time Remaining” iOS Update Stuck, Fix
Learn how you can successfully update your iPhone 18 Pro or iPhone 18 Pro Max…
iPhone 18 Pro Freezes While on Call, How to Fix
Your iPhone 18 Pro may freeze or not respond during calls. We have some suggestions…
