Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Latest Troubleshooting

Face ID Not Working for the App Store on iPhone 18 Pro

Make sure iTunes & App Store is on in Face ID & Passcode settings if…

App Store Search Not Working on iPhone 18 Pro, How to Fix

If App Store search isn't working on your iPhone 18 Pro or iPhone 18 Pro…

AirPods Sound Volume Issues on iPhone 18 Pro, Fix

Check Accessibility > Audio & Visual if one AirPod is louder than the other or…

Photo Geotag Location Not Working on iPhone 18 Pro? Fix

Learn what to do if photos on your iPhone 18 Pro don't show where they…

iPhone 18 Pro Stuck in a Boot Loop From Full Storage? Fix

If your iPhone 18 Pro or iPhone 18 Pro Max is stuck in a boot…

Face ID Unable to Set Up on iPhone 18 Pro? Here’s Why

If you can't set up Face ID for iTunes & App Store on your iPhone…

Passwords in Safari Lagging on iPhone 18 Pro? How to Fix

Make sure two-factor authentication is set up for your Apple Account if entering passwords in…

Can’t Turn Off Do Not Disturb on iPhone 18 Pro, How to Fix

When Do Not Disturb won't turn off on your iPhone 18 Pro or iPhone 18…

AirTag Says Low Battery on iPhone 18 Pro after Battery Replacement

If your AirTag still shows a low battery on your iPhone 18 Pro or iPhone…

Fitness+ Says Apple Watch Unavailable on iPhone 18 Pro

When Fitness+ says your Apple Watch is unavailable on your iPhone 18 Pro or iPhone…

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