Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Latest Troubleshooting

Calendar Keeps Freezing or Crashing on iPhone 18 Pro

If Calendar keeps freezing or crashing on your iPhone 18 Pro or iPhone 18 Pro…

Green Line on the iPhone 18 Pro Screen? Here’s What to Do

Learn what causes a green line on your iPhone 18 Pro screen, such as display…

Mail App Keeps Crashing on iPhone 18 Pro? What to Do

If the Mail app keeps crashing on your iPhone 18 Pro or iPhone 18 Pro…

Automatic App Updates Not Working on iPhone 18 Pro, Fix

If automatic app updates aren't working on your iPhone 18 Pro or iPhone 18 Pro…

All Inboxes Disappeared in Mail on iPhone 18 Pro? What to Do

Tap Edit on the Mailboxes screen and select All Inboxes if it disappeared from Mail…

Mail Slow to Download Emails on iPhone 18 Pro? What to Do

Check whether your network blocks mask.icloud.com if Mail is slow to download emails on your…

Continuity Camera Not Working on iPhone 18 Pro? How to Fix

If Continuity Camera isn't working with your iPhone 18 Pro or iPhone 18 Pro Max,…

Keyboard Typing Lag on iPhone 18 Pro? How to Fix It

If the keyboard lags when you type on your iPhone 18 Pro or iPhone 18…

Genmoji Not Appearing on iPhone 18 Pro? Here’s How to Fix It

If Genmoji isn't appearing on your iPhone 18 Pro or iPhone 18 Pro Max, make…

‘Get Help During an Emergency’ Won’t Go Away on iPhone 18 Pro, How to Fix

Learn what to do if the 'Get Help During an Emergency' message is stuck in…