Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Latest Troubleshooting

Exclamation Point on Photos on iPhone 18 Pro? Here’s Why

Free up storage space so the higher-quality versions can download if your photos show an…

Apple News Won’t Open News on iPhone 18 Pro, Says Link is Invalid

If Apple News says a link is invalid on your iPhone 18 Pro or iPhone…

Could Not Connect to Apple TV From iPhone 18 Pro? Fix

If your iPhone 18 Pro or iPhone 18 Pro Max can't connect to your Apple…

‘Something Went Wrong, Tap to Retry’ YouTube Error on iPhone 18 Pro, Fix

If YouTube says "Something went wrong, Tap to retry" on your iPhone 18 Pro or…

Face ID Disabled on iPhone 18 Pro? Here’s How to Fix It

If your iPhone 18 Pro or iPhone 18 Pro Max says Face ID has been…

Error Connecting to the Apple Account Server on iPhone 18 Pro

If your iPhone 18 Pro or iPhone 18 Pro Max can't connect to the Apple…

Can’t Tap Your Name in Settings on iPhone 18 Pro? How to Fix

If you can't tap your name in Settings on your iPhone 18 Pro or iPhone…

Music Sync Settings Not Working on iPhone 18 Pro? Fix

Try syncing through Finder on your Mac if Music sync settings aren't working for your…

Safari Not Loading Websites on iPhone 18 Pro? Here’s the Fix

If Safari stops loading websites on your iPhone 18 Pro or iPhone 18 Pro Max,…

Dead Spots on the iPhone 18 Pro Screen? Causes and Fixes

Learn what causes dead spots on your iPhone 18 Pro screen and how to fix…